Customer Service Specialist

6 days ago


Iloilo City, Western Visayas, Philippines Ronnielyn Retail Store Full time

Ronnielyn Retail Store seeks a skilled Customer Service Specialist to enhance customer experience. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to provide exceptional product recommendations.

Key Responsibilities:
  • Greet and assist customers with inquiries and transactions, ensuring seamless shopping experiences.
  • Maintain store appearance by organizing merchandise, cleaning floors, and restocking shelves.
  • Support sales targets through effective product demonstrations and promotions.
  • Monitor and prevent security risks within the store, maintaining a safe environment for employees and customers.
  • Handle customer complaints and returns professionally, providing solutions to resolve issues promptly.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Positive attitude and strong customer service focus
  • Basic math skills and accuracy with handling cash and card transactions

Benefits:

  • Ongoing training and development opportunities
  • A supportive team environment
  • The chance to grow with a dynamic retail company


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