Incoming Call Resolution Specialist

6 days ago


Iloilo City, Western Visayas, Philippines EXL Service Phillipines Full time

In this role as Incoming Call Resolution Specialist at EXL Service Philippines, you will be responsible for providing exceptional customer service and support by handling inquiries, resolving issues, and offering solutions.

Key Skills
  • Excellent verbal and written communication skills.
  • Strong problem-solving and active listening abilities.
  • Ability to work in a fast-paced environment and handle high call volumes.
Requirements
  • High school diploma or equivalent (Bachelor's degree preferred).
  • Proven experience in customer service or call center roles is an advantage.


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