Senior E-commerce Professional

2 days ago

Bacoor, Calabarzon, Philippines beBeeEcommerce Full time $60,000 - $80,000
Job Opportunity

We are seeking an experienced E-commerce Manager to oversee and optimize our online store on the Shopify platform.

The ideal candidate will have a blend of strategic thinking and hands-on execution skills, with experience managing all aspects of the Shopify platform to meet business goals.

Main Responsibilities
  • Store Operations Management:
    • Oversee day-to-day operations of the Shopify store, including product listings, inventory management, and order fulfillment processes.
    • Conduct regular site audits to ensure accuracy and up-dateness of content, pricing, and product information.
    • Manage and integrate third-party apps and plugins to enhance store functionality and user experience.
  • Brand Marketing Strategy:
    • Develop and implement multi-channel brand marketing campaigns across digital and experiential platforms.
    • Work with cross-functional teams to ensure consistent brand message across all touchpoints.
    • Analyze market trends and competitor activity to inform brand positioning and new product launches.
  • Performance Analysis and Optimization:
    • Monitor, analyze, and report on key e-commerce metrics such as sales, conversion rates, average order value (AOV), and customer lifetime value (CLV).
    • Use data to identify opportunities for improvement and implement A/B testing on site elements, marketing campaigns, and user flows.
    • Optimize the store for search engine visibility (SEO) and user experience (UX) to improve site traffic and conversions.
  • Collaboration and Project Management:
    • Work directly with design and development teams to scope and launch new features, design updates, and custom functionality for the Shopify storefront.
    • Translate business needs and creative vision into clear, actionable requirements for developers.
    • Coordinate project timelines and deliverables to ensure on-time and on-budget execution of site enhancements and redesigns.
  • Customer Experience and Communication:
    • Ensure exceptional and seamless customer journey from browsing to post-purchase.
    • Proactively engage with customers to gather feedback, address concerns, and foster a strong community around the brand.
    • Work with the customer service team to address and resolve customer issues in a timely manner.
Key Qualifications
  • Experience: Minimum 3-5 years of experience in e-commerce, digital marketing, or brand management. Demonstrated experience managing a Shopify-based store is essential.
  • Technical Skills: Excellent understanding of the Shopify platform and its backend functions. Proficiency in e-commerce analytics tools (e.g., Google Analytics, Shopify Analytics). Familiarity with digital marketing channels, including paid ads, email marketing, and social media.
  • Core Competencies: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Exceptional project management and organizational skills, with the ability to handle multiple projects simultaneously. A self-starter who thrives in a fast-paced environment and is comfortable with a high degree of autonomy. Strong communication and collaboration skills to work effectively with internal teams and external partners.

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