Career Advancement

1 day ago


Bacoor, Calabarzon, Philippines beBeeClientSuccess Full time $85,400 - $122,000

As a Customer Success Professional, you will be the primary point of contact for clients, championing their needs and providing innovative solutions to drive success.

Key Responsibilities:
  • Encourage clients to utilize new features that drive business forward
  • Provide insight and relay client feedback to internal teams
  • Evaluate churn and downsell risk for each client
  • Develop plans to ensure clients are successfully adopting our platform
  • Conduct regular check-ins and reviews to ensure clients get value from investments
  • Develop client relationships and build trust
  • Align clients with enablement resources to drive adoption
Desired Qualifications:
  • Prior experience with Contact Center technology is required
  • 3-5 yrs. direct and verifiable enterprise-level customer success experience
  • Bachelor's Degree or equivalent experience in Customer Success or Account Management
  • Proven experience building strong client relationships with IT and business executive stakeholders
  • Experience leading meetings and regular check-ins with clients
  • Strong skills in verbal and written communications, strategic planning, and project management
  • Knowledge of Salesforce

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