
Technical ServiceNow Solution Designer
3 days ago
We are seeking a highly skilled and experienced ServiceNow technical consultant to join our team. As a ServiceNow technical consultant, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet our clients' business needs.
Key Responsibilities:
- Analyze and translate business requirements into technical specifications and robust ServiceNow solutions.
- Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other ServiceNow solutions.
Requirements and Qualifications:
- Minimum of 3-5 years of experience working with the ServiceNow platform.
- Proven experience in designing, developing, and implementing ServiceNow solutions.
- Proficiency in JavaScript, HTML, CSS, and other web development technologies.
- Strong understanding of ServiceNow architecture and data model.
- Experience with ServiceNow integration methods, including REST and SOAP APIs.
- Knowledge of ITIL processes and best practices.
- Bachelor's degree in computer science, Information Technology, or a related field.
Certifications:
- ServiceNow Certified System Administrator (CSA) is required.
- Additional certifications such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable.
Preferred Qualifications:
- Experience with Customer Service Management and CCaaS.
- Experience with CTI and IVR integrations.
- Experience with Agile/Scrum methodologies.
- Familiarity with additional ServiceNow products and modules.
- Knowledge of cloud platforms and technologies.
About Our Company
Our company is committed to delivering exceptional customer experiences through innovative solutions and services. We believe in fostering a diverse and inclusive work environment where our employees can grow and thrive.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals who share your passion for innovation and customer service.
How to Apply
If you are a motivated and experienced ServiceNow technical consultant looking for a new challenge, please submit your application today. We look forward to hearing from you
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