Merchandise Relationship Specialist

1 week ago

Cavite City, Calabarzon, Philippines beBeeAccountManager Full time $90,000 - $120,000
Account Manager Position Overview

Our organization seeks a meticulous and organized professional to oversee key customer accounts on their platform.

This individual will be responsible for reviewing incoming orders, coordinating fulfillment with vendors, and ensuring smooth execution from start to finish.

Key Responsibilities:
  • Manage high-value client relationships
  • Review, edit, and process orders placed on the platform
  • Route orders to appropriate vendors and oversee fulfillment workflows
  • Communicate with clients via email/Slack as needed
  • Handle escalations (e.g., delays, product issues) with internal support
  • Maintain accuracy across order details and documentation
  • Ensure timely execution of all project milestones
  • Contribute to continuous process improvement
Requirements:
  • 2–4 years experience in account/project/order management for Promotional Products/Branded Merchandise
  • At least 1+ year of experience in branded merchandise or promotional product workflows
  • B2B account management
  • Strong communication skills in English (written & verbal)
  • Highly organized with sharp attention to detail
  • Comfortable working autonomously in a fast-paced remote setting
  • Prior experience in merchandise, supply chain, or production strongly preferred
  • Proficient in basic platforms/tools (Google Workspace, Slack, etc.)
  • US time zone availability required

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