Customer Service Expert for IT Company

1 day ago


Manila, National Capital Region, Philippines J-K Network Services Full time
Overview

We are seeking a highly skilled Customer Service Associate to join our team at J-K Network Services. This is an exciting opportunity to deliver exceptional customer service and be part of a dynamic IT company.

Responsibilities
  • Provide timely and professional responses to inbound queries, ensuring customer satisfaction and value for money.
  • Identify additional customer needs and address issues promptly, enhancing the company's reputation.
  • Meet individual, team, and contact center targets while maintaining high standards of service quality.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree or relevant experience for college undergraduates.
  • Willingness to work graveyard shifts as needed.
  • Ability to return on-site when required.
About Us

J-K Network Services is a leading IT company with offices in Manila and Cebu. We offer a competitive salary package and a hybrid work set-up.

Salary and Benefits

The successful candidate can expect a salary of Php 30,000 (negotiable) and a range of benefits, including:

  • A regular schedule with opportunities for overtime.
  • A comprehensive benefits package, including health insurance and retirement plan.


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