Customer Service Expert for IT Company
1 day ago
We are seeking a highly skilled Customer Service Associate to join our team at J-K Network Services. This is an exciting opportunity to deliver exceptional customer service and be part of a dynamic IT company.
Responsibilities- Provide timely and professional responses to inbound queries, ensuring customer satisfaction and value for money.
- Identify additional customer needs and address issues promptly, enhancing the company's reputation.
- Meet individual, team, and contact center targets while maintaining high standards of service quality.
To succeed in this role, you will need:
- A Bachelor's degree or relevant experience for college undergraduates.
- Willingness to work graveyard shifts as needed.
- Ability to return on-site when required.
J-K Network Services is a leading IT company with offices in Manila and Cebu. We offer a competitive salary package and a hybrid work set-up.
Salary and BenefitsThe successful candidate can expect a salary of Php 30,000 (negotiable) and a range of benefits, including:
- A regular schedule with opportunities for overtime.
- A comprehensive benefits package, including health insurance and retirement plan.
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