Support Services Specialist

2 weeks ago

Porac, Philippines beBeeTechnical Full time $36,000 - $54,000

We are looking for a skilled and dedicated individual to fill the role of Technical Support Representative. This position involves providing technical assistance to customers through various channels, including phone, email, and chat.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat.
  • Resolve IT concerns such as login complications, password resets, and malfunctioning remote access trackers.
  • Deliver high-quality customer service by being proactive and responsive to customer inquiries.
Requirements
  • Minimum of 1 year demonstrated proficiency as a Technical Support Representative.
  • Exceptional English communication abilities, encompassing both written and verbal aptitude.
  • Outstanding capabilities in phone, email, and instant messaging communications.
  • Strong organizational and time management proficiencies.
  • Technologically adept with familiarity in contemporary tools such as desktop sharing, cloud services, CRM, and VoIP.
  • Experience with word-processing software and spreadsheets, such as MS Office.
  • Familiarity with online calendar platforms and scheduling tools, including Google Calendar.
  • Possesses a proactive and confident demeanor with acute attention to detail.
  • Able to work the night-shift.
Benefits
  • Comprehensive health insurance coverage.
  • Performance-based incentive programs.
  • Embracing and inclusive workplace culture.
  • Continuous upskilling and development opportunities.
  • Full work-from-home arrangement.
  • Dedicated and supportive team environment.
  • Pathways for professional advancement.
  • Engaging and enjoyable work atmosphere.

As a member of our team, you will have the opportunity to grow professionally and personally while making a positive impact on our customers' lives. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • IT Service Desk Support Specialist

    2 weeks ago

    Porac, Philippines beBeeSupport Full time $40,000 - $50,000

    Job Title: IT Service Desk Support SpecialistAbout the Role:We are seeking an experienced IT Service Desk Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and chat.Responsibilities:Provide white-glove end-user...

  • IT Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000

    Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to serve as the first point of contact for IT support requests from healthcare staff and providers.This role is critical to ensuring smooth operations by accurately documenting and routing support tickets to the appropriate teams.Provide technical...

  • Virtual Support Specialist

    2 weeks ago

    Porac, Philippines beBeeSupport Full time ₱24,000

    Job Title: Virtual Support SpecialistJob DescriptionWe are seeking a highly skilled and organized Virtual Support Specialist to join our team. As a Virtual Support Specialist, you will be responsible for providing exceptional support to clients by managing their data, emails, and communications.Key Responsibilities:Manage client data and ensure accurate and...

  • Academic Support Specialist

    2 weeks ago

    Porac, Philippines beBeeAcademic Full time $60,000 - $80,000

    Academic Support SpecialistAt our organization, we are seeking a dedicated Academic Support Specialist to join our team.This role is ideal for individuals who are passionate about providing exceptional customer service and have excellent communication skills.The successful candidate will be responsible for coordinating with families and students, tracking...

  • IT Infrastructure Support Specialist

    2 weeks ago

    Porac, Philippines beBeeSupport Full time ₱2,400,000 - ₱3,000,000

    Job Description:We are seeking an IT Service Support Specialist to provide technical assistance and customer service.Key Responsibilities:Technical SupportProvide day-to-day IT support to users, troubleshoot and resolve technical issues promptly.Log and track issues using a service management system.Escalate complex issues to internal teams when...

  • Cross Functional Support Specialist

    2 weeks ago

    Porac, Philippines beBeeCustomer Full time ₱2,500 - ₱3,500

    Job Title: Cross Functional Support Specialist Job Description:The role of Cross Functional Support Specialist is crucial in delivering exceptional customer service and resolving technical inquiries efficiently. This position demands adaptability, strong communication skills, and a commitment to meeting performance metrics in a fast-paced environment.Manage...

  • Support Specialist

    2 weeks ago

    Porac, Philippines beBeeAdministrative Full time $7,800 - $8,400

    Job Title: Support SpecialistWe are seeking a highly organized and proactive individual to support our team with various operational tasks. The ideal candidate will be responsible for maintaining daily schedules, managing communication channels, and ensuring smooth administrative operations.

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time ₱500,000 - ₱700,000

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced technical support to customers while maintaining a customer-first approach.This role involves serving as the primary escalation point for complex technical issues that require in-depth troubleshooting and resolution....

  • Administrative Support Specialist

    2 weeks ago

    Porac, Philippines beBeeAdministrativeSupport Full time ₱600,000 - ₱900,000

    Administrative Support SpecialistWe are seeking a highly skilled and organized Administrative Support Specialist to join our dynamic team. The ideal candidate will provide comprehensive support services for our executives, delivering exceptional administrative and operational assistance.The successful candidate will work closely with our senior executives to...

  • Customer Support Specialist

    2 weeks ago

    Porac, Philippines beBeeCommunication Full time $8,400

    Customer Support SpecialistWe are seeking a highly skilled professional to assist with order entry and email communication. This role involves providing exceptional customer service, resolving issues efficiently, and maintaining accurate records.Key Responsibilities:Communicate with customers via email in a timely and professional mannerEnter and process...