Current jobs related to WFM Business Solutions Expert - Manila, National Capital Region - Fresenius Medical Care
-
Analytical WFM Expert
4 days ago
Manila, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob PhilippinesWe are looking for an experienced Analytical WFM Expert to join our team. The successful candidate will have prior experience in Workforce Management (WFM) and possess strong analytical and problem-solving skills.The key responsibilities of this role include:Managing workforce data to forecast staffing needs.Developing and maintaining...
-
IT Business Solutions Expert
1 week ago
Manila, National Capital Region, Philippines IGT Solutions Pvt. Ltd. Full timeWe are seeking an experienced IT Business Solutions Expert to join our team at IGT Solutions. In this role, you will be responsible for overseeing audit team daily activities, evaluating internal controls, and developing internal audit programs.About the Position:Evaluate the effectiveness of internal controls in addressing risks to our business and...
-
WFM Compliance Analyst
3 weeks ago
Manila, National Capital Region, Philippines Hopper Full timeThe WFM Compliance Analyst is vital in ensuring that our Customers receive support from the right agent at the right time. They also ensure that this is done as efficiently as possible.The WFM Compliance Analyst will work directly with Hopper's Outsourced Service Providers to ensure that they are scheduling the right number of agents across the right skills....
-
WFM Compliance Analyst
7 days ago
Manila, National Capital Region, Philippines Hopper Full timeThe WFM Compliance Analyst is vital in ensuring that our Customers receive support from the right agent at the right time. They also ensure that this is done as efficiently as possible.The WFM Compliance Analyst will work directly with Hopper's Outsourced Service Providers to ensure that they are scheduling the right number of agents across the right skills....
-
WFM Specialist
3 weeks ago
Manila, National Capital Region, Philippines TTEC Full timeAt Percepta, we bring first-class service across each market we support. As a Workforce Management Specialist in Cainta, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be DoingThe Workforce Management (WFM) Specialist's primary responsibility is to...
-
Workforce Services Manager
3 weeks ago
Manila, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full timePOSITION TITLE: Workforce Services ManagerWORK SETUP: Return to OfficeOVERALL PURPOSE:The Workforce Manager is responsible for managing the WFM and AP/QA functional teams.RESPONSIBILITIES:Overall management of the WFM AP and QA cost structure and budgetSupport the Command Center leads for sales and RFP responses & assist with development of sales material,...
-
Application Solutions Expert
1 week ago
Manila, National Capital Region, Philippines Business Trends Philippines Full timeApplication Solutions ExpertBusiness Trends Philippines is looking for an Application Solutions Expert to drive innovation in their Philippines Application Laboratory.The ideal candidate will work closely with regional sales teams and clients to develop new product concepts, leveraging innovation, technical expertise, and market insight.The key...
-
WFM Team Lead in BPO Industry
5 hours ago
Manila, National Capital Region, Philippines beBee Careers Full timeJob Description: As a WFM Team Lead in our BPO industry, you will oversee daily operations for workforce scheduling and real-time management. This includes developing and implementing strategies to improve workforce efficiency, collaborating with various departments, analyzing trends and metrics, and supervising the WFM team.Skills and Qualifications:2-3...
-
Cyber Security Expert
2 weeks ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeAt Internetwork Expert, we harness the power of AI/ML to develop cutting-edge security products for enterprise clients. Our team, spread across the globe, works together to create innovative solutions that protect millions of users worldwide.We're looking for a seasoned Cyber Security Expert to join our hCaptcha SaaS security platform team. As a Senior Cyber...
-
Enterprise Data Solutions Expert
1 week ago
Manila, National Capital Region, Philippines KMC Solutions Full timeEnterprise Data Solutions ExpertWe are seeking a highly skilled Enterprise Data Solutions Expert to join our team at KMC Solutions. In this role, you will be responsible for designing and implementing advanced database systems, leading complex database projects, and ensuring optimal performance and security.Key Responsibilities:Strategic Planning: Develop...
-
WFM Compliance Specialist
6 days ago
Manila, National Capital Region, Philippines Hopper Full timeRole SummaryThe WFM Compliance Analyst will play a pivotal role in ensuring that our customers receive high-quality support by coordinating with Hopper's Outsourced Service Providers to optimize agent scheduling and resource allocation.Main ResponsibilitiesWork closely with OSPs to develop and implement effective scheduling strategies.Analyze and interpret...
-
BPO WFM
3 weeks ago
Manila, National Capital Region, Philippines IGT Technologies Philippines, Inc. Full timeEDUCATIONAL QUALIFICATIONSPreferably a graduate of any bachelor's degreeRELEVANT EXPERIENCEWith 1 year BPO experienceGood spoken & written English communications skillComputer proficient and can navigate the computer with minimum-to-zero supervisionKey Responsibilities and DutiesMonitors real-time ACD work state of agents, schedule and break adherences, and...
-
Implementation Solutions Expert
1 week ago
Manila, National Capital Region, Philippines KMC Solutions Full timeKMC Solutions is seeking a skilled Implementation Solutions Expert to join our team. As an Implementation Solutions Expert, you will be responsible for providing software training and onboarding support to new customers.Our ideal candidate will have 3+ years of experience in a customer-facing role for a technology company and possess exceptional...
-
Market Data Solutions Expert
2 weeks ago
Manila, National Capital Region, Philippines Parameta Solutions Full timeKey ResponsibilitiesThis role will involve driving data product development within our Energy & Commodities business, focusing on identifying and developing new data opportunities from TP ICAP's broking activities in Oil, Gas, Coal, and Environmental derivatives.The successful candidate will act as the regional subject matter expert, providing market...
-
ServiceNow Solutions Expert
2 weeks ago
Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full timeWe are seeking a highly experienced ServiceNow Solutions Expert to join our team at Cognizant Technology Solutions Philippines Inc.The ideal candidate will have at least 10 years of experience in IT service management and have a proven track record of delivering high-quality ServiceNow solutions to clients.Responsibilities:Design and implement ServiceNow...
-
Manila, National Capital Region, Philippines Goodyear Regional Business Services, Inc. Full timeJob OverviewAt Goodyear Regional Business Services, Inc., we are seeking a skilled Cybersecurity Expert to join our Global IT Infrastructure Services team. This is an advanced service supporting role primarily responsible for the transitional and operational tasks and duties in support of network service implementations that span across a broad range of...
-
Workforce Optimization Expert
6 days ago
Manila, National Capital Region, Philippines Optum Full timeThe ideal candidate will possess a deep understanding of workforce optimization principles and have experience in analyzing and interpreting workforce metrics to drive business decisions. As a Workforce Optimization Expert, you will develop and implement strategic plans to align with business objectives and financial goals.Main Responsibilities:Collect,...
-
Workforce Optimization Expert
1 week ago
Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full timeCareer Opportunities:We are seeking a skilled Business Analyst to join our team! As a Business Analyst, you will be responsible for analyzing current performance and providing deep dive analytics to inform real-time reforecasting. You will determine staff requirement adjustments to ensure optimal workforce management.About the Team:Our team is passionate...
-
Senior Oracle Fusion Solutions Expert
6 days ago
Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full timeAbout UsAtticus Advisory Solutions Inc is a renowned consulting firm that specializes in providing expert advice and guidance to clients on the implementation, customization, and maintenance of Oracle Fusion applications.We are committed to delivering high-quality solutions that meet our clients' business objectives and exceed their expectations.
-
IT Solutions Expert
1 week ago
Manila, National Capital Region, Philippines Home Credit Philippines Full timeAbout the RoleWe are looking for a highly skilled IT Solutions Expert to join our team at Home Credit Philippines. As an IT Solutions Expert, you will be responsible for designing and implementing software solutions that meet the needs of our business.Key Responsibilities:You will see the 'big picture' and create architectural approaches for software design...
WFM Business Solutions Expert
3 weeks ago
Fresenius Medical Care is seeking an experienced Business Analyst to join our team. As a Business Analyst, you will play a crucial role in identifying, analyzing, and prioritizing business and functional requirements.
Key Responsibilities:You will be responsible for leading workshops to capture business requirements and system processes, developing requirements documents, specifications, process flows, data mapping, and diagrams for developers and testers.
Additionally, you will collaborate with Solution Architects to translate business requirements into technical specifications, develop, document, and execute test cases to ensure overall quality assurance.
Requirements:- Bachelor's degree or equivalent business experience preferred
- 5+ years of experience in time & attendance process definition and requirements gathering
- Experience with executing T&A system implementations and projects
- Global experience working across multiple countries
- Strong analytical skills to critically evaluate information
- Strong presentation and documentation skills
- Ability to build and maintain strong relationships across functions
- Focused, goal-driven, accountable, and detail-oriented
- Experience of Kronos WFC and/or UKG Dimensions/Pro WFM an advantage