Workforce Services Manager

Job Description:The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches...

Job Description:The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches...

Job DescriptionThe Deputy Manager of Workforce Management at WNS Global Services, Inc. plays a critical role in overseeing the effective utilization of our workforce to achieve business objectives. This position involves analyzing data, developing strategic staffing plans, and implementing best practices in workforce management to enhance productivity and...

About the RoleThis is an exciting opportunity for a skilled professional to join our team as a Global Workforce Planning Manager. You will be responsible for developing and overseeing the global workforce planning strategy to ensure alignment with business goals and client service level agreements.A successful candidate will have a strong background in data...

At Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries, empowering businesses to operate efficiently and with agility. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.The Global Workforce Planning Manager is responsible for...

OverviewWe are seeking an experienced Deputy Manager of Workforce Management to join our team at WNS Global Services, Inc. In this role, you will play a key part in driving business growth by optimizing our workforce operations. Your primary responsibilities will include analyzing data, developing strategic staffing plans, and implementing best practices in...

WFM Deputy Manager Role Overview:This critical position requires a skilled leader to oversee RTA, Planning, and MIS to support informed decision-making. The ideal candidate will analyze workforce data, develop strategic staffing plans, and implement effective workforce management practices to boost productivity and efficiency.Analyzes workforce data to...

Leadership Opportunity:Senior WFM ManagerExperience: 2-3 years of managerial experience in workforce management within healthcare programsJob Description:As a Senior WFM Manager, you will be responsible for leading workforce operations for healthcare programs. You will develop and implement effective workforce strategies to optimize efficiency and...

Job Title: Workforce Scheduler">Description:">This is a challenging and rewarding opportunity for a skilled Workforce Scheduler to join our team at GGIS Services. In this role, you will be responsible for managing and maintaining schedules for a large workforce within the BPO industry.">Key Responsibilities:">">Manage and maintain schedules for a large...

Job Title: Workforce ManagerDepartment: Operations/Workforce Management (WFM)Reports To: Senior Manager, Workforce Management/Director of OperationsJob Summary:The Workforce Manager in a BPO environment is responsible for the strategic and tactical management of workforce planning, scheduling, and real-time adherence across multiple client accounts and...

Job SummaryWe are seeking an experienced Deputy Manager of Workforce Management to join our team at WNS Global Services, Inc. As a key member of our workforce management team, you will be responsible for analyzing data, developing strategic staffing plans, and implementing best practices in workforce management to enhance productivity and efficiency. Your...

Job DescriptionThe Workforce Supervisor will oversee the management of the Workforce department, responsible for forecasting, scheduling, and real-time monitoring across various accounts. The successful candidate will ensure Call Center Operations support is maintained within service level agreements, create reports to meet operational requirements, and...

About the Role:Senior WFM ManagerLocation: Open to any sites in the Philippines; remote support for Davao; amenable to travel to Davao twice a monthJob Description:We are looking for an experienced Senior WFM Manager to join our team. The ideal candidate will have a proven track record of success in managing workforce operations for healthcare...

Job Description:The WFM Deputy Manager plays a pivotal role in overseeing RTA, Planning, and Management Information Systems to drive data-driven decision-making. This position involves analyzing workforce data, developing strategic staffing plans, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches team...

We are currently seeking a highly skilled Workforce Manager to join our team at GGIS Services. As a key member of our team, you will be responsible for managing daily operations for workforce scheduling and real-time management.Responsibilities:Develop and implement strategies to improve workforce efficiency in BPO environments.Collaborate with various...

Join to apply for the Workforce Management (Team Lead) role at Carelon Global Solutions PhilippinesThe Workforce Assistant Manager is responsible for supervising and developing a workforce management team that develops effective schedules to handle the workload and efficiently manages the real-time operation and communicates performance results. Responsible...

The Workforce Assistant Manager is responsible for supervising and developing a workforce management team that develops effective schedules to handle the workload and efficiently manages the real-time operation and communicates performance results. Responsible for leading, developing, and coaching a team of workforce analysts and schedulers. Manage...

At Support Services Group, we deliver world-class outsourcing solutions across a diverse set of industries. Our focus is on innovation, operational excellence, and a people-driven culture that values collaboration and strategic thinking.The Global Workforce Planning Manager plays a pivotal role in designing, implementing, and managing workforce strategies to...

Job Summary:The Workforce Management (Team Lead) role at Carelon Global Solutions Philippines is a key position responsible for supervising and developing a workforce management team.Main Responsibilities:Develop effective schedules to handle workload and efficiently manage real-time operations.Communicate performance results and lead, develop, and coach a...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Pasig site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real-time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and team...