Customer Relationship Advocate
1 day ago
- Timely case management involves completing inquiries assigned within the Salesforce platform while adhering to established service levels.
- Monitoring and maintaining accurate and up-to-date information on Salesforce Accounts, Files, and/or Case records is crucial for success.
- Providing timely follow-up to customers about the progress of their requests ensures effective communication and builds trust.
- Delivering reports and information requests on time meets service level agreements and maintains customer satisfaction.
- Collaboration with the sales team helps identify leads and contribute to revenue generation and growth.
- Maintaining account retention targets requires developing and nurturing relationships with key decision-makers.
- Customer feedback and product improvement involve obtaining first-hand information and making recommendations for enhancements.
- A minimum of 2 years of call center or related experience is preferred.
- Familiarity with productivity software, CRM systems, and other call center technologies is advantageous.
- Proven experience in case management or customer service roles is essential.
- Proficiency in Salesforce or similar CRM platforms is required.
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Healthcare Advocate – CSR
3 days ago
Ayala Alabang, National Capital Region, Philippines Nezda Global Full timeOverviewNezda is currently looking for Healthcare Advocate - Customer Service Representative (CSR) applicants.QualificationsAt least HS Graduate; no experience neededGood communications skillsAmenable to work onsiteResponsibilitiesCustomer Service RolesLocationLocation: Makati & AlabangSalarySalary: ₱23,600 PackageHow to applyWays to apply: Send your...
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Customer Relationship Officer-Alabang
1 week ago
Ayala Alabang, National Capital Region, Philippines Maybank Full timeYour RoleThe Customer Relationship Officer assists Relationship Managers and Premier Center Head in handling customers from different business parties in delivering the right solutions for customers, in line with CFS aspirations and segment's client value proposition (CVP). The incumbent supports the Relationship Managers and Premier Center Head in...
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Customer Service Advocate
1 week ago
Ayala Alabang, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000Job Title:Contact Center Representative - AlabangThis role is ideal for individuals with a passion for delivering top-notch customer service. As a Contact Center Representative, you will be the first point of contact for customers, providing them with solutions to their queries and concerns.
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Relationship Officer
2 days ago
Ayala Alabang, National Capital Region, Philippines China Bank PH Full time $104,000 - $130,878 per yearResponsible for managing full-service banking relationships while providing exceptional customer experience to a portfolio of high net-worth customers; acquire new relationships through direct prospecting and by developing a network of internal and external referral sources; cultivate, expand and strengthen existing relationships through in-depth profiling...
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Relationship Officer
22 hours ago
Ayala Alabang, National Capital Region, Philippines China Bank PH Full timeHuman Resources Assistant | Registered PsychometricianResponsible for managing full-service banking relationships while providing exceptional customer experience to a portfolio of high net-worth customers; acquire new relationships through direct prospecting and by developing a network of internal and external referral sources; cultivate, expand and...
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GBS Customer Services Jr.
2 days ago
Ayala Alabang, National Capital Region, Philippines SGS Full time $40,000 - $60,000 per yearSpecific Responsibilities At all times, complies with SGS Code of Integrity and Professional Conduct. Coordinate with various departments to ensure prompt and appropriate responses to customer needs. Outlines the scope, quotes, schedules, and coordinate the dispatch of sample collection and analysis projects to field and laboratory assets in their...
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Associate Digital Advocate
8 hours ago
Ayala Alabang, National Capital Region, Philippines WPH PH Full time ₱19,000 - ₱25,000 per yearJob DutiesPerform business development activities to solicit new opportunities. Qualify and progress prospect conversations efficientlyEstablishes and maintains business relationship with customers to understand their business needs, translate these into strategic IT opportunities and create the customer roadmapResponsible for the satisfaction and growth of...
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Customer Success Specialist
2 days ago
Ayala Alabang, National Capital Region, Philippines Outsourced Full time $104,000 - $130,878 per yearAbout Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...
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Customer Success Specialist
2 days ago
Ayala Alabang, National Capital Region, Philippines Outsourced Full time $60,000 - $100,000 per yearAbout UsOutsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...
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Customer Success Specialist
2 days ago
Ayala Alabang, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time $90,000 - $120,000 per yearAbout Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...
