QA Operations Manager

Key skillsQA ManagerClient ManagementStakeholder ManagementPosition: QA ManagerAccounts: Airlines, TravelType of Support: QA Management - Support FunctionsWork arrangement: Work onsite daily in Cebu City, Central BlocSalary: up to 68KShifts: Shifting ScheduleStart date: ASAPOffers relocation assistance for the qualified applicant living outside...

We are seeking an experienced Software Quality Assurance Lead to join our team in Cebu. The successful candidate will be responsible for developing and implementing comprehensive QA strategies, leading and managing a team of QA engineers, and collaborating with cross-functional teams to identify and address quality issues.About the RoleDevelop and implement...

Shift Schedule: 24X7 ShiftEducational Requirement: HS graduate - may be considered, Under Grad / Bachelor's DegreeQualifications:2 to 4 Years of customer Service experiencePreferred Banking operations expMin 2-3 years of experience as QA in Contact center

QA ANALYSTJob DescriptionRole PurposeThe purpose of this role is to conduct audits to ensure quality compliance within the account. ͏Responsibilities:Audit the number of cases / calls as mandated by the client and track performance.Review calls/completed cases for adherence to internal/regulatory guidelines.Record feedback on Agents & his/her areas of...

Quality Assurance Lead PositionThe Private Advertiser is looking for a seasoned QA expert to oversee the development and execution of quality assurance strategies.Primary Duties:Lead and direct the QA team to guarantee quality consistency and meet business objectives.Evolve and refine QA methods, instruments, and procedures to enhance productivity and...

Work setup: On-site in Cebu CityShift Schedule: Shifting ScheduleRequired Qualifications:At least 2 years completed in collegeAt least managed a team of 15-20 quality analystsWith 5 years and up of QA managementWith strong exposure to clients/stakeholders.Ability to conduct error analysis, identify process gaps, and share process improvement ideas.Ability to...

Work setup: On-site in Cebu CityShift Schedule: Shifting ScheduleRequired Qualifications:At least 2 years completed in collegeAt least managed a team of 15-20 quality analystsWith 5 years and up of QA managementWith strong exposure to clients/stakeholders.Ability to conduct error analysis, identify process gaps, and share process improvement ideas.Ability to...

Key ResponsibilitiesThe Lead Quality Assurance Specialist will be responsible for ensuring consistent quality standards are met within the organization by overseeing QA processes and implementing continuous improvement initiatives.This role involves leading quality assurance efforts, analyzing data, and collaborating with teams to enhance efficiency,...

QA TEAM LEADERThe QA Team Leader manages the quality assurance process, including planning tests, creating test cases, tracking defects, and reporting. They lead the testing team, ensuring tests are done efficiently and meet quality standards. They also create test plans, assign tasks, review results, find issues, and work with development teams to fix...

Key skillsQuality AnalystBPO HealthcarePIONEERING ACCOUNTPosition: QA Analyst (Healthcare)Nature of the Account: Revenue Cycle Management -dealing with patients' inquiries of their hospital bills/benefits from insuranceType of Support: QA monitoring - Support functionsWork arrangement: Work onsite dailySite Assignment: Tech Tower - Cebu CitySalary: up to...

Work setup: On-site in Cebu CityShift Schedule: Shifting ScheduleRequired Qualifications:At least 2 years completed in collegeAt least managed a team of 15-20 quality analystsWith 5 years and up of QA managementWith strong exposure to clients/stakeholders.Ability to conduct error analysis, identify process gaps, and share process improvement ideas.Ability to...

Work Arrangement: OnsiteShift Schedule | Restdays: ShiftingResponsibilities:Audit the number of cases / calls as mandated by the client and track performance.Review calls/completed cases for adherence to internal/regulatory guidelines.Record feedback on Agents & his/her areas of improvements.Bring in necessary changes to the process and constant updating of...

QA Manager | Cebu | OnsiteResponsibilities:- Manage a team of 15-20 quality analysts.- Monitor agents for compliance with established processes, policies and guidelines.- Work with the supervisor and/or team lead to provide feedback and coaching to agents based on evaluation results.- Analyze information and utilize to build recommendations to reduce errors...

Work setup: On-site in Cebu Business Park, Cebu CityShift Schedule: Shifting ScheduleRequirements & Skills:At least 2-years completed in College/Graduate/PostgraduateHas managed a team of 15-20 quality analysts With 5 years as QA Manager in BPO with solid exp handling Travel or Telco accountWith strong exposure to clients/stakeholdersAbility to conduct error...

Job Description:We are seeking a Digital Operations Talent Manager to join our team at Wipro Digital Operations and Platforms. The successful candidate will be responsible for developing and executing strategies to attract top talent in the digital operations space.Key Responsibilities:Develop and execute strategies to attract top talent in the...

Job DescriptionWe are seeking a highly motivated QA Process Improvement Manager to join our team at KYOCERA Document Solutions Development Philippines, Inc. In this role, you will be responsible for identifying and implementing process improvements that enhance the efficiency and effectiveness of our quality assurance processes.Key Responsibilities:Analyze...

Key Responsibilities:Quality Assurance (QA):Develop, implement, and maintain quality assurance systems and processes.Create and update standard operating procedures (SOPs) to ensure compliance with industry standards and best practices.Conduct internal audits to identify process gaps and ensure adherence to protocols, ensuring seamless operations.Collaborate...

Job Description:TASQ Staffing Solutions is seeking an experienced Quality Assurance Manager to lead our quality assurance team. As a quality assurance manager, you will be responsible for ensuring that our clients' products and services meet the highest standards of quality.Responsibilities:To manage a team of 15-20 quality analysts and provide guidance on...

Overview of the JobAs a QA Manager, you will play a critical role in shaping the quality of our products and services. You will be part of a dynamic workforce in an environment where you will collaborate with experts in the online immigration services industry.The ideal candidate will have a passion for quality assurance and a desire to drive process...

About This OpportunityTASQ Staffing Solutions is a leading provider of staffing solutions for businesses looking to improve their quality assurance processes. We are seeking a highly experienced Operational Excellence Manager - Quality Assurance to join our team.Responsibilities:To manage a team of 15-20 quality analysts and provide guidance on quality...