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Customer Service Team Member

2 weeks ago

Manila, National Capital Region, Philippines INTERACTIVE MULTI-PURPOSE COOPERATIVE Full time

Company Overview

At INTERACTIVE MULTI-PURPOSE COOPERATIVE, we strive to provide exceptional customer experiences in a fast-paced environment. As a service crew member, you will be the face of our organization, interacting with customers and ensuring their satisfaction.

Job Description

We are seeking a skilled and friendly individual to join our team as a customer service representative. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work effectively in a team-oriented setting.

Responsibilities

  • Cash Handling: Prepare bills, handle cash transactions, and operate POS systems efficiently.
  • Food and Beverage: Serve food and drinks promptly and courteously, making recommendations to enhance the customer experience.
  • Cleanliness: Maintain cleanliness and hygiene in the dining and kitchen areas, adhering to high standards of quality and safety.
  • Food Preparation: Assist with food preparation and stocking supplies, ensuring timely delivery of orders.
  • Teamwork: Collaborate with team members to ensure smooth operations, providing support and assistance when needed.
  • Training: Assist in the training of new crew members, sharing knowledge and best practices to promote growth and development.
  • Food Safety: Ensure that food is stored correctly, cooked at the right temperature, and disposed of properly, maintaining a safe and healthy environment for customers and staff alike.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented setting.
  • Basic math skills and accuracy with handling cash transactions.
  • Familiarity with food preparation and presentation techniques.
  • Adaptability and flexibility to meet changing demands and priorities.

Benefits

We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation. Join our team and contribute to delivering exceptional customer experiences