Telehealth Support Specialist

7 days ago

Sorsogon, Bicol, Philippines beBeeVirtualCare Full time ₱816,000 - ₱1,218,000
Medical Care Coordinator Job Opportunity

This is a medical care coordinator job opportunity where you will be working in a dynamic and supportive team environment. As a Medical Virtual Assistant with Virtual Rockstar Careers, you will provide exceptional patient care and administrative support to our client's physical therapy practice.

Key Responsibilities

  • You will confirm patient appointments and manage the appointment calendar with precision and attention to detail.
  • You will handle patient inquiries promptly and professionally via phone and email, ensuring exceptional communication and empathy.
  • You will maintain accurate and confidential patient records, adhering to HIPAA guidelines.
  • You will coordinate daily schedules in collaboration with medical staff to optimize patient care and therapist efficiency.
  • You will ensure patient privacy and confidentiality at all times.
  • You will handle appointment rescheduling efficiently to accommodate patient needs.
  • You will manage referrals from other healthcare providers, verify insurance coverage and obtain pre-authorizations.
  • You will update patient files with insurance information and explain benefits to patients as needed.
  • You will liaise with insurance providers to clarify coverage details and resolve issues.
  • You will coordinate therapist schedules and manage patient appointments seamlessly.
  • You will send appointment reminders and respond to patient inquiries in a timely manner.
  • You will maintain electronic medical records with accuracy and attention to detail.
  • You will provide virtual assistance to patients, answering calls and assisting with inquiries effectively.
  • You will prepare documents and manage email correspondence professionally.
  • You will perform data entry tasks and generate basic reports as required.
  • You will maintain a waitlist for appointments and assist in creating standard operating procedures (SOPs) for improved practice efficiency.

Requirements

  • You should have proven experience as a Medical Assistant, Virtual Assistant, or similar role in a healthcare setting.
  • You should have strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems.
  • You should have excellent communication and interpersonal skills with a patient-centric approach.
  • You should have organizational skills and ability to manage multiple tasks with precision.
  • You should have a high level of professionalism and commitment to patient confidentiality.
  • You should have problem-solving skills and ability to work independently in a remote environment.

Why This Role Matters

  • This role is perfect for individuals who are passionate about delivering top-notch customer service.
  • This role offers opportunities for professional development and growth.
  • This role provides a chance to work in a dynamic and supportive team environment.

  • Patient Care Advocate

    7 days ago

    Sorsogon, Bicol, Philippines beBeeDedication Full time ₱600,000 - ₱1,000,000

    Member Experience Specialist    Our organization is committed to delivering top-notch patient care. To achieve this goal, we are seeking a highly skilled Member Experience Specialist. This role plays a pivotal part in our daily operations, ensuring seamless interactions between patients and healthcare providers.    Key Responsibilities:Patient...

  • Innovative Brand Designer

    7 days ago

    Sorsogon, Bicol, Philippines beBeeCreative Full time ₱6,600,000 - ₱8,400,000

    Job Title: Marketing and Creative SpecialistThis role involves creating visually engaging marketing materials, including digital assets, print collateral, presentations, infographics, and promotional items. The ideal candidate will design and update website elements, landing pages, and email templates in alignment with brand guidelines.Develop visual content...

  • Intake Coordinator

    7 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱29,875 - ₱46,650

    Job Title: Remote Intake SpecialistKey Responsibilities:Frontline Patient Communication: Answer and manage intake phone calls from patients in a friendly, professional manner, acting as a remote receptionist. Provide a warm welcome, calmly reassure patients in urgent or stressful situations, and collect initial information with empathy and efficiency.Patient...

  • Accounting Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeBilling Full time ₱7,800 - ₱8,500

    Accounting Support SpecialistThe role of an Accounting Support Specialist is to ensure the end-to-end billing function runs smoothly. This includes maintaining accurate customer records, agreements, and invoicing according to established company standards.

  • Business Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeSupport Full time $55,000 - $70,000

    Business Support SpecialistThe role of Business Support Specialist is a critical position within our organization. As the primary point of contact for clients, you will be responsible for providing exceptional support and assistance to ensure seamless onboarding, resolve inquiries efficiently, and continuously improve client experiences through collaboration...

  • Nurse Care Coordinator

    7 days ago

    Sorsogon, Bicol, Philippines beBeeCare Full time $1,000,000 - $1,200,000

    Care Coordination OpportunityWe are seeking a skilled Registered Nurse to join our care coordination team. As a Nurse Care Coordinator, you will play a critical role in improving the health outcomes of patients across the US by providing proactive support, education, and follow-up care.This is a full-time night shift role ideal for nurses who are highly...

  • Executive Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeAdministrative Full time ₱350,000 - ₱500,000

    Job Title: Executive Support SpecialistA supportive role in a dynamic team is available. As an Executive Support Specialist, you will provide high-quality administrative support to the team.ResponsibilitiesCarry out various administrative tasks efficiently and effectively.Capture and input information accurately into the database.Maintain up-to-date filing...

  • IT Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeSupport Full time $40,000 - $60,000

    Join a dynamic team as an IT Support Specialist and take on the challenge of providing timely and accurate technical support to clients worldwide.This role requires strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.Key ResponsibilitiesProvide tier one technical support...

  • ICT Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱3,000,000 - ₱4,500,000

    ICT Professionals are in high demand, and we're looking for a talented individual to join our team as an ICT Support Specialist. In this role, you'll be responsible for providing top-notch technical support to our clients and internal teams.About the RoleThis is a fantastic opportunity to work with cutting-edge technology and develop your skills in desktop...

  • Dutch-Speaking Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱2,000,000 - ₱2,500,000

    Job Title:Dutch-Speaking Support SpecialistJob Overview:This is a remote opportunity to work as a Dutch-speaking customer service specialist, providing exceptional support to global clients through various communication channels. The role requires fluency in both Dutch and English languages.",