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Holistic Beauty Advocate

1 week ago

Manila, National Capital Region, Philippines AlphaMeta Full time
About Us

We are a rapidly expanding holistic beauty company committed to delivering exceptional customer experiences. Our team is dedicated to providing the highest level of support and service to our clients, fostering long-term relationships built on trust and loyalty.

Job Description

We are seeking a highly skilled Customer Service Specialist to join our team. As an Email Support Representative, you will be responsible for providing personalized support to our clients, addressing their inquiries, concerns, and requests with empathy and professionalism.

Main Job Responsibilities
  • Provide excellent customer service through various channels.
  • Develop and maintain in-depth knowledge of our holistic beauty programs.
  • Troubleshoot and resolve customer complaints and issues promptly.
  • Offer product recommendations and usage guidance to customers.
Requirements
  • Minimum 2 years of customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.