
Financial Accountant
4 days ago
- The role is ideal for someone with strong analytical and problem-solving skills.
We are seeking a highly skilled Finance Associate to join our team. The successful candidate will be responsible for managing and collecting outstanding accounts receivable from clients and customers, as well as providing customer service regarding collection issues and processing account adjustments.
Main Responsibilities:
- Provide efficient and effective collection efforts that consistently lead to achieving or exceeding monthly goals and targets.
- Resolve client discrepancies and short payments, which also includes monitoring and maintaining assigned accounts—customer calls, account adjustments, small balance write-offs, customer reconciliations, and processing credit memos.
- Advise customers of necessary actions and strategies for repayment of outstanding accounts receivable and preventing recurring client delinquency by negotiating manageable payment plans.
- Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain the health of the portfolio against assigned metrics.
- Assist with implementing and maintaining internal financial controls and procedures.
- Assist in the development and implementation of new procedures and features to enhance the workflow of the department and understand compliance issues around accounts receivable processes.
- Staying up to date with the latest expertise in the collection of Accounts Receivable.
- Bachelor's Degree in Finance, Accounting or closely related field required
- Minimum of 1 year of relevant experience in corporate Finance and proven work experience as a Billing and/or Collection Associate, Billing and/or Collection Specialist, or a similar role
- Has exceptional customer service, negotiation skills and ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels of clients and customers
- Strong knowledge of various collection techniques and procedures
- Proficiency in using MS Office, preferably Excel or Google Sheets
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