
Spécialiste en Service Client
1 week ago
L'objectif principal de ce poste est d'assurer que les clients reçoivent un traitement personnalisé et efficace. Vous serez responsable de gérer les communications avec les clients, répondre à leurs questions et résoudre les problèmes qu'ils rencontrent.
Compétences clés- Bonne connaissance du français et de l'anglais écrit et parlé
- Excellent niveau de communication écrite et orale
- Possibilité de travailler dans un environnement dynamique
- Capacité à maintenir le calme sous pression
- Flexibilité pour adapter son horaire
Ce poste consiste à fournir un service à la clientèle de haute qualité aux clients par téléphone, courriel ou chat. Vous devez être capable de comprendre les besoins des clients et de trouver des solutions efficaces pour résoudre les problèmes qu'ils rencontrent.
Les responsabilités principales- Répondre aux appels des clients et fournir une assistance complète
- Écrire des e-mails aux clients et fournir des réponses détaillées
- Fournir des informations sur nos produits et services
- Maintenir des relations positives avec les clients
- Formation complète offerte
- Primes de performance disponibles
- Assurances santé et dentaire incluses
- Congés payés disponibles
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Expert Client Service Representative
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Senior Client Services Executive
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Supportive Client Advocate
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SME Client Manager
1 week ago
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Strategic Client Liaison
1 week ago
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