Strategic Operational Director Position

6 days ago


Ortigas, Philippines Gratitude Philippines Full time

Welcome to Gratitude Philippines, a dynamic organization that seeks to elevate its operational management capabilities with an experienced leader. We are looking for a Senior Operations Manager who will drive our team forward.

The ideal candidate should have a proven track record in managing operations in a Business Process Outsourcing (BPO) setting, with a minimum of 3-5 years of experience. Additionally, it is highly desirable for the candidate to possess managerial experience from a closely related industry.

To succeed in this role, you will need to demonstrate strong leadership skills, including the ability to motivate and inspire direct reports to become effective leaders themselves. You should also be able to multitask, think on your feet, and adapt to changing circumstances.

In terms of qualifications, we are seeking candidates with a minimum of 2 years of college education, preferably a bachelor's degree. Proficiency in Mandarin is required, as you will be working in a supported Bi-lingual channel.

We offer a flexible work environment, including the possibility of working nights and weekends. Our ideal candidate will be willing to embrace new challenges and work collaboratively with the client, peers, and teams to achieve shared goals.

If you are a results-driven individual with excellent communication skills, a strong work ethic, and a passion for leading high-performing teams, we encourage you to apply for this exciting opportunity. Please note that you must be willing to work in Ortigas, Manila.


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