Operations Director

1 day ago


Ortigas Pasig City, Philippines RecruiterPH Full time
About the Role

We are seeking an experienced Operations Director to lead our retail operations team.

Key Responsibilities
  • Develop and implement a comprehensive operational strategy for the retail account, driving growth and efficiency.
  • Oversee and manage day-to-day operations, ensuring seamless execution of tasks and projects.
  • Prepare and manage budgets, forecasting revenue and expenses to inform strategic decisions.
  • Identify areas for process improvement, implementing changes that drive productivity and quality.
  • Ensure compliance with all legal and regulatory requirements, maintaining a culture of accountability and ethics.
Requirements
  • Bachelor's Degree holder in a relevant field.
  • At least 3 years' experience in operations management in a business process outsourcing (BPO) setup.
  • Previous experience in retail operations management in a BPO industry is highly desirable.
  • Solid understanding of retail operations, including inventory management systems and tools.

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