Account Resolution Expert

1 week ago


Mandaluyong City, National Capital Region, Philippines Global Payments, Inc. Full time
Job Overview:

As a Account Resolution Expert, you will play a critical role in resolving customer complaints and concerns in a fair and efficient manner. You will work closely with internal teams to identify solutions and implement corrective actions. If you are a problem-solver with excellent communication skills, we invite you to apply.

Key Responsibilities:
  • Resolves customer complaints and concerns
  • Escalates unresolved issues to senior team members
  • Maintains accurate records of customer interactions

Benefits:
We offer a range of benefits to support your physical and mental well-being, including access to on-site fitness classes, employee assistance programs, and generous paid time off.



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