HR Information Systems Manager
2 weeks ago
Are you ready to unleash your full potential in a dynamic and supportive environment? As our HRIS Administrator, you'll be responsible for:
We offer:
- Enhanced compensation packages with benefits tailored to your needs
- A collaborative work atmosphere that encourages growth and development
- Flexible work arrangements for a perfect balance between work and life
- Opportunities for professional growth through continuous learning and training
- An inclusive team culture celebrating diversity and promoting equal opportunities
You'll be expected to:
- Evaluate and validate user requirements for system modifications and enhancements
- Provide technical support and collaborate with IT teams to resolve HRIS-related issues
- Develop coaching materials and Quick Reference Guides (QRGs) to empower users to leverage HRIS capabilities
- Produce reports on personnel data and maintain current documentation on system configurations and troubleshooting methods
- Pursue opportunities for system upgrades and process improvements to increase functionality and efficiency
- Manage HRIS-related tasks, such as generating work schedules, BSB numbers, cost centers, and overseeing bank account information
- Address ServiceNow queries and requests, including resetting onboarding passwords, unlocking user accounts, and managing HR manager updates via data imports
- Analyze and troubleshoot HRIS processes across all modules, offering practical support, including UAT, and collaborating with relevant stakeholders to resolve issues
- Function as a primary point of contact for general HRIS inquiries, ensuring prompt, responsive, and high-quality customer service, escalating queries as necessary
- Ensure service level agreements are met by managing client expectations and delivering effective solutions in a timely manner
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