Technical Implementations Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeCareer Full time ₱79,100 - ₱146,900

Say hello to opportunities

It's not everyday that you consider starting a new career.

We're a leading provider of business cloud communications and contact center solutions based on our powerful Message Video Phone (MVP) global platform. Our mission is to empower modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

The Professional Services Contact Center Engineer will drive the implementation of RingCX and RingCentral Contact Center (RCCC) functionality within new Contact Center designs, builds, and training. You will provide quality service to customers by ensuring that the full benefits of the proposed solutions are being delivered to them.

About the Role:

  • Manage the implementation of Contact Center projects, ensuring that all tasks are completed on-time and within budget.

  • Handle multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction.

  • Assess solution specifications in light of customer requirements and recommend solution designs and changes that optimize value for both the customer and us.

  • Complete customer facing documentation throughout the implementation process- such as meeting presentations, business requirements documents, sign-off agreements, etc.

  • Responsible for executing tasks and producing deliverables as outlined in the Project Plan and as directed by the Project Manager.

  • Assists the Project Manager on status reporting and escalation of issues.

  • Responsible for the implementation of RingCX and RCCC Contact Center projects, ensuring that all tasks are completed on-time and within budget.

  • Provide consultation to customers ensuring that the full benefits of the proposed solutions are being delivered to them.

About You:

  • You must be an independent self-starter possessing excellent time management skills and able to manage multiple implementation activities simultaneously.

  • Ability to operate with minimal guidance; must be able to exercise sound judgment and decision-making in challenging situations.

  • Prioritize multiple responsibilities and deliver on commitments; must be comfortable working in a fast-paced, dynamic environment.

  • Strong troubleshooting and problem-solving skills.

  • Experience in supporting global customers in multiple geographies.

  • Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and the ability to understand clients' needs are imperative.

  • Working knowledge of JavaScript, C++, C Sharp or HTML scripting, Networking, API, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU, and Call Center best practices.

  • Must be a strategic thinker; able to understand the

  • ERP Implementation Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeImplementation Full time $18,000 - $36,000

    ERP Implementation SpecialistThis is a unique opportunity to join our team as an ERP Implementation Specialist.As an ERP Implementation Specialist, you will be responsible for the design, development, implementation, and ongoing support of NetSuite ERP solutions. This includes system configuration, customization using SuiteScript, integration with other...

  • Software Implementation Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeSoftware Full time $40,000 - $80,000

    As a key contributor to our team, the Software Implementation Specialist plays a vital role in bridging the gap between engineering and customer-facing teams by ensuring technical products meet client requirements and are implemented effectively.Main ResponsibilitiesTechnical Support & Consultation: Provide expert pre-sales and post-sales technical support,...

  • Technical Banking Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeBanking Full time ₱110,000 - ₱170,000

    Technical Banking SpecialistOur organization is seeking an experienced Technical Banking Specialist to join our team. This individual will be responsible for implementing and configuring banking software solutions for global clients.

  • Technical Implementation Manager I

    2 weeks ago

    Manila, National Capital Region, Philippines JPMorganChase Full time $104,000 - $130,878 per year

    JOB DESCRIPTIONJoin our Merchant Services team and make your mark by leading technical implementations for mid-sized merchants. Bring your expertise in credit card processing platforms to drive successful client integrations and thrive in a dynamic environment. Unlock your potential with opportunities for growth and collaboration.Job Summary:As a Technical...

  • Banking System Implementation Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeImplementation Full time ₱600,000 - ₱800,000

    Job OverviewWe are seeking a highly skilled Banking System Implementation Specialist, who will leverage their expertise to drive large-scale banking projects. This is an exciting opportunity to work on critical system transformations and collaborate with industry leaders.ResponsibilitiesConfigure and implement the Avaloq banking suite for one of the...

  • Implementation Services Technical Trainer

    1 week ago

    Manila, National Capital Region, Philippines Five9 Full time

    Implementation Services Technical TrainerOverviewJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Five9 values teamwork, diversity, and an inclusive environment to empower employees to be their authentic selves. The Implementation...

  • Implementation Project Coordinator

    7 days ago

    Manila, National Capital Region, Philippines beBeeTechnical Full time ₱1,500,000 - ₱2,000,000

    Operations Implementation Specialist RoleWe are seeking a highly organized and detail-oriented professional to join our Global Privacy Solutions Team. The ideal candidate will have strong organizational skills, knowledge of various enterprise resource planning systems, and a passion for working in a dynamic team.This role will primarily support the Technical...

  • Technical Support Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeSupport Full time $50,000 - $80,000

    Technical Support SpecialistWe are looking for a Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product.This position has primary responsibilities for resolving tickets representing...

  • Advanced Technical Support Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeTechnical Full time $6,760 - $6,940

    We are seeking a skilled Technical Support Specialist to join our Corporate IT team. This individual will be responsible for providing advanced technical support, escalated troubleshooting, and maintaining operational continuity across our systems, hardware, and software platforms.">Job DescriptionThis role is critical in ensuring the smooth operation of our...

  • Technical Solutions Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time

    Join to apply for the Technical Solutions Specialist - WFO role at Five9Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while...