Healthcare Industry Expansion Specialist

7 days ago

Rizal, Philippines beBeeNavigator Full time $70,000 - $100,000

Job Description:

As a key member of our team, you will play a vital role in expanding our presence in the healthcare industry. Your primary responsibility will be to guide and support providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.

Key Responsibilities:

  • Care Coordination (80%):
    • Serve as the first point of contact, providing a professional and welcoming patient experience.
    • Collect, verify, and update patient information accurately while maintaining confidentiality.
    • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
    • Manage patient records in electronic medical record systems, ensuring compliance with HIPAA regulations.
    • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
    • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
    • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
  • Provider Partnership (20%):
    • Conduct provider outreach and present our value proposition to acquire provider partnerships.
    • Handle high outbound call volumes effectively.
    • Maintain accurate outreach records in customer relationship management systems.
    • Track and report key performance indicators (calls, emails, meetings, conversion rates).
    • Share insights on prospect feedback and market trends to improve strategies.

Requirements:

We are seeking individuals with proven experience in care coordination, especially in physical healthcare. Additionally, we require 1+ years of outbound sales experience (healthcare preferred). Strong cold-calling and email outreach skills are essential, as well as proficiency with customer relationship management tools and excellent verbal and written communication skills.

Benefits:

Our company offers a competitive salary, remote work opportunities, generous paid time off, direct mentorship, ongoing access to resources for professional growth, global networking opportunities, and a flexible schedule that supports a healthy work-life balance.

Our Recruitment Process:

  1. Application
  2. Screening
  3. Top-grading interview
  4. Skills assessment
  5. Client interview
  6. Job offer
  7. Client onboarding

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