Technical Document Creator

2 days ago

Taguig, National Capital Region, Philippines beBeeContentDeveloper Full time ₱7,200,000 - ₱8,640,000
Job Title: Content Developer

We are seeking a skilled professional to create and organize helpful articles and guides for our customers and employees.

  • Loves to suggest better ways to do things
  • Is good at finding information
  • Asks questions until they fully understand something
  • Is excited to learn how everything works
Key Responsibilities:
  1. Write clear technical documents (like software guides, user manuals, how-to articles, and update notes)
  2. Work with software developers and product teams to understand new features
  3. Translate technical language into simple English that anyone can understand
  4. Create helpful images like diagrams, screenshots, and flowcharts
  5. Organize documents so people can easily find what they need
  6. Test the instructions you write to make sure they work correctly
  7. Update old documents to keep them accurate and useful
  8. Work with support teams to understand what documentation needs
  9. Create standard formats and templates to keep all documents consistent
  10. Work on new projects and suggest ways to improve our documentation
Requirements and Expectations:
  • Must be a Tier III employee or higher
  • Must meet or exceed quality standards
  • No current disciplinary warnings
  • Good attendance record
  • Can work from any location
  • Must work Monday-Friday, 6 AM to 5 PM Central Time
  • Strong writing skills - can explain difficult things in simple ways
  • Experience writing different types of technical documents
  • Comfortable asking engineers many questions to get information
  • Knowledge of documentation software like Confluence, Zendesk Guide, or similar
  • Good research skills to find information from different places
  • Can manage multiple projects and meet deadlines
  • Good organization and problem-solving skills
  • Works well with others and communicates clearly

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