Distant Customer Engagement Specialist

2 days ago

Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱180,000 - ₱250,000
Customer Service Representative

We are seeking a skilled and experienced customer service representative to join our team. As a remote call center representative, you will be responsible for handling inbound and outbound calls professionally and efficiently.

Key responsibilities include resolving customer issues on the first call through effective problem-solving, researching and retrieving information across systems to support customer needs, accurately documenting interactions and process claims, guiding customers through options to find the best solutions, following scripts, policies, and procedures while using available resources, protecting customer privacy and handling sensitive information appropriately, escalating complex issues to the appropriate team members, staying current with training, updates, and program knowledge, and maintaining consistent attendance and adhering to scheduling requirements.

Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
What We Offer

Competitive compensation and benefits designed to support growth over time. Starting compensation is based on experience. A supportive environment that emphasizes balance and growth opportunities.

Our Team

MCI operates globally with diverse, inclusive teams focused on delivering tailored solutions to meet clients' needs.

  • Customer Engagement Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeRevenue Full time ₱100,000 - ₱120,000

    Job Title: Customer Engagement SpecialistAs a remote Customer Engagement Specialist, you will drive revenue growth through consultative selling and relationship building with existing and potential customers. You will engage in outbound sales initiatives to promote products and services that meet customer needs.Key Responsibilities:Make targeted calls to...

  • Customer Engagement Specialist

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeOutbound Full time $7,200 - $7,800

    Job Title:Lead Acquisition SpecialistJob Description:This role is responsible for initiating contact with potential customers, gathering information, and qualifying leads to build a steady stream of opportunities for the sales team.The ideal candidate will have strong communication skills, be able to research effectively, and identify key decision-makers...

  • Customer Engagement Specialist

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeCommunication Full time $60,000 - $75,000

    About Our Communication Solutions\Sinch is a leader in customer communication solutions, empowering businesses to engage with their customers through mobile messaging, voice, and email.\Our AI-infused network enables seamless communication with customers at every step of their journey. We prioritize simplicity, innovation, and customer satisfaction.\Key...

  • Digital Engagement Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱40,000 - ₱100,000

    Role SummaryWe are seeking a skilled Online Chatting Specialist to represent high-profile content creators by engaging with their audiences through real-time online chat.The ideal candidate will be emotionally intelligent, excel at building rapport, and be skilled at upselling digital products and services.Key ResponsibilitiesEngage with fans and followers...

  • Customer Engagement Representative

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeEngagement Full time ₱24,000 - ₱42,000

    Customer Engagement Job DescriptionWe are seeking a skilled Customer Engagement Representative to join our team. In this role, you will be responsible for making high-volume outbound phone calls to prospective clients, introducing our services and identifying potential opportunities.The ideal candidate will have excellent verbal communication skills, a...

  • Digital Engagement Coordinator

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time ₱15,000 - ₱22,000

    Chat Support SpecialistWe are seeking a skilled Chat Support Specialist to represent content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services.Key Responsibilities:Engage with fans and followers on...

  • Customer Engagement Specialist

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeNegotiation Full time ₱2,000,000 - ₱2,500,000

    Business Development RepresentativeExceptional opportunity to thrive in a dynamic contact center environment.As a skilled representative, you will be responsible for making outbound calls to customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering top-notch service.You will play a pivotal role in...

  • Customer Support Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time ₱2,000,000 - ₱3,000,000

    Job DescriptionWe are seeking a highly skilled and experienced Customer Support Specialist to join our team on an 18-month fixed term contract. The ideal candidate will be the first point of contact for clients, owning customer communications from initial request through to resolution.The successful candidate will have excellent communication skills, both...

  • Customer Engagement Solutions Architect

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000

    Job Title:Genesys Engineer LeaderOverviewWe specialize in designing and delivering high-performance customer engagement solutions to protect investments, mitigate risk, and accelerate returns.As a Senior Genesys Cloud Engineer, you will lead the implementation and maintenance of our contact center and unified communication platform for clients. Your focus is...

  • Creative Engagement Strategist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeInnovative Full time ₱9,000 - ₱12,000

    Creative Sales SpecialistWe are seeking a dynamic sales professional to join our team in this exciting role.This position requires a strategic approach to sales with minimal cold calling, focusing on creative engagement strategies and innovative outreach methods.The ideal candidate will possess strong creative skills, leveraging unique marketing and...