Customer Experience Coordinator
1 week ago
We are seeking an experienced Customer Experience Coordinator to join our team at Sourcefit DR. In this role, you will be responsible for monitoring, evaluating, and enhancing the performance of front-line employees to ensure the delivery of high-quality service and compliance with client expectations.
Responsibilities Include:
- Providing clear, constructive, and actionable feedback to agents and supervisors.
- Collaborating with trainers and team leads to develop individualized improvement plans for underperforming agents.
- Participating in coaching sessions or QA huddles to support team performance.
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Customer Experience Coordinator
1 week ago
Quezon City, National Capital Region, Philippines My Ranggo Full timeWe are My Ranggo, a leading company in the industry, and we are seeking a highly motivated and results-driven Service Coordinator to join our team.About UsWe are a dynamic and fast-paced organization that values innovation and excellenceWe are committed to providing exceptional customer service and support to our clientsThe RoleSupport our front-line staff...
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Sales and Customer Experience Coordinator
7 days ago
Quezon City, National Capital Region, Philippines TORCH Solutions Full timeAs a Sales and Customer Experience Coordinator at TORCH Solutions, you will be responsible for supporting customers with their cable service inquiries, resolving technical issues, and driving sales of cable products and services. This is an excellent opportunity to grow your skills and experience in a fast-paced, dynamic environment.About the Job:You will be...
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Customer Experience Coordinator
1 week ago
Mandaluyong City, National Capital Region, Philippines Avid Sports Philippines Inc. Full timeWe are looking for a Customer Experience Coordinator to deliver exceptional customer service and drive customer loyalty.About the Role:Provide exceptional customer service to ensure customer satisfaction remains high.Develop and implement strategies to improve customer satisfaction and drive repeat business.Collaborate with the sales team to resolve customer...
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Customer Experience Coordinator
2 weeks ago
Makati City, National Capital Region, Philippines LoveBonito Singapore Pte Ltd Full time**Key Responsibilities**As a Customer Experience Coordinator, you will be the face of LoveBonito Singapore Pte Ltd. Your primary responsibility will be to provide exceptional customer service, communicate ongoing promotions, and promote first-class service excellence at all times. You will also be required to work with the store manager to drive store sales...
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Customer Experience Coordinator
3 days ago
Quezon City, National Capital Region, Philippines TahjNsdmm Management Services Inc Full timeJob Description:We are looking for a highly trained and mature individual with excellent communication and interpersonal skills to join our team as a Customer Experience Coordinator.The ideal candidate will possess frontline experience in a hotel or high-end residential building, a bachelor's degree in a relevant field, and fluency in English (verbal and...
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Project Coordinator
6 days ago
Quezon City, National Capital Region, Philippines Reed Elsevier Philippines Full timeThis role is responsible for overseeing the implementation of new products, information systems, technologies, and procedures for external clients. The successful candidate will have excellent communication and interpersonal skills, strong analytical and problem-solving skills, and the ability to work in a fast-paced environment.Main...
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Customer Experience Associate
17 hours ago
Quezon City, National Capital Region, Philippines ShipNow Information Technology Full timeWe are looking for a highly motivated Customer Experience Associate to join our team at ShipNow Information Technology. As an Operations Assistant, you will be responsible for ensuring seamless customer experiences through efficient logistics operations.About the RoleThe successful candidate will have a strong understanding of logistics principles and...
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Automotive Experience Coordinator
2 weeks ago
Quezon City, National Capital Region, Philippines ng Inc. Full timeAbout the Roleng Inc. is looking for a skilled Automotive Experience Coordinator to join our team.In this position, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout their vehicle ownership journey.Your primary responsibility will be to facilitate the interaction between customers and our team,...
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Customer Experience Associate
2 weeks ago
Quezon City, National Capital Region, Philippines Healthy Options Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team. As a key member of our ecommerce operations team, you will be responsible for ensuring a smooth online shopping experience for our customers.Key ResponsibilitiesProcess orders efficiently from picking to dispatch.Coordinate with courier...
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Customer Experience Strategist
1 day ago
Quezon City, National Capital Region, Philippines TaskUs Full timeAbout UsWe are a leading provider of outsourced digital services, committed to delivering exceptional customer experiences. We are seeking an experienced Senior Operations Manager to join our team, who can help us achieve our goal of becoming the number one provider of customer experience solutions.The successful candidate will have a strong background in...
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Customer Experience Specialist
1 week ago
Quezon City, National Capital Region, Philippines Based on Scientia Inc. Full timeAbout the Role At Scientia Inc., we are seeking a skilled Customeer Experience Specialist to join our team. This individual will be responsible for ensuring seamless customer interactions and resolving any concerns in a timely manner.Responsibilities Coordinate with internal teams to address customer inquiries and complaints.Communicate effectively...
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Customer Experience Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Skaiwel Trading & Solutions Inc Full timeJob Overview: As a seasoned Customer Experience Manager, you will play a critical role in ensuring that our customers receive exceptional service. This role involves scheduling appointments, managing department schedules, and maintaining customer relationships. If you are a results-driven and customer-focused individual with excellent communication skills,...
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Service Experience Coordinator
5 days ago
Quezon City, National Capital Region, Philippines HC Consumer Finance Philippines Inc. (Home Credit) Full time**Job Summary**As a Service Experience Coordinator, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and ensuring overall customer satisfaction.Key Responsibilities:Handle customer complaints in a professional and courteous manner.Provide accurate information...
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Customer Experience Director
7 days ago
Quezon City, National Capital Region, Philippines Pestproph Pest Management Full timeAbout the Role:We are seeking a skilled Customer Experience Director to lead our service team in delivering exceptional customer experiences. This role involves developing and implementing policies to enhance productivity and quality, managing technical specialists, and conducting regular meetings with the service team.Key Responsibilities:Develop,...
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Customer Experience Lead
7 days ago
Quezon City, National Capital Region, Philippines Pestproph Pest Management Full timeAbout the RoleThis is an exciting opportunity to join a dynamic team as a Quality Assurance Professional. The successful candidate will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Ensure Quality Service Delivery: Oversee the planning, coordination, and execution of service deliveries to meet or exceed...
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Automotive Customer Experience Specialist
7 days ago
Quezon City, National Capital Region, Philippines ng Inc. Full timeJob SummaryThe Automotive Customer Experience Specialist is responsible for facilitating the vehicle reception process, ensuring customers receive timely updates on their vehicle's status, and providing exceptional customer service.ResponsibilitiesFacilitates vehicle reception and ensures adherence to plant/manufacturer guidelines.Coordinates with...
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Customer Experience Manager
6 days ago
Quezon City, National Capital Region, Philippines Pestproph Pest Management Full timeJob DescriptionCompany Overview: Pestproph Pest Management is a leading provider of pest management services.Job Summary: We are seeking an experienced Customer Success Associate to join our team. The successful candidate will be responsible for ensuring quality and timely delivery of services and treatments to new business clients.Key...
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Customer Experience Coordinator
7 days ago
Makati City, National Capital Region, Philippines Thales Group Full timeAbout ThalesThales is a leading global technology company that provides digital security solutions for various industries. Our presence in the Philippines dates back to 2002, and we continue to support the country's growth in digital security, aerospace, and defense sectors.Your RoleWe are looking for a skilled Customer Experience Executive to join our team....
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Customer Holiday Experience Coordinators
1 day ago
Mandaluyong City, National Capital Region, Philippines Metacom Full timeAre you a travel enthusiast with a passion for customer service? Do you have a keen eye for detail and excellent communication skills? If so, we would love to hear from you!About the RoleWe are seeking experienced travel coordinators to join our Metacom team. As a travel coordinator, you will be responsible for assisting clients in planning and booking their...
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Customer Experience Manager Position
1 week ago
Quezon City, National Capital Region, Philippines Two Fourteen Full timeSolar Client Support SpecialistTwo Fourteen is looking for an experienced and motivated Solar Client Support Specialist to join our team. In this role, you will be responsible for providing top-tier customer service and support to our Solar clients.As a key member of our customer experience team, you will work closely with customers to understand their needs...