Performance Analyst
6 days ago
Digital transformation is at the core of what we do at Sutherland. We're committed to creating seamless, intuitive interactions between humans and technology.
Key ResponsibilitiesThis role involves:
- Monitoring and analyzing service level performance data.
- Correlating non-adherence at the consultant level with key performance indicators.
- Ensuring timely communication with floor supervisors to address underperformance.
- Implementing corrective actions to enhance productivity and optimize service levels.
- Partnering with Operations Management to drive operational excellence.
- Publishing EOD performance analysis reports.
We're looking for someone who shares our vision for a future where technology empowers human potential.
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Corporate Performance Analyst
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Global Performance Reporting Analyst
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Data Analyst for Service Level Performance
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Marketing Performance Analyst
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Technical Support Analyst Position
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Accounting Analyst
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Lead Business Analyst
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Data Analyst
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Financial Analyst
3 days ago
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Entry Level Digital Analyst
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Security Compliance Analyst
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