
Property Activation Coordinator
9 hours ago
The Host Activation Specialist plays a crucial role in supporting property owners to list their homes on our marketplace. This position is directly responsible for setting up units through the verification and activation process, ensuring every requirement is met so listings can go live smoothly.
The Ideal CandidateWe are looking for someone who thrives in a fast-paced environment, pays close attention to detail, and consistently shows up prepared and on time. They take full ownership of responsibilities and hold themselves accountable for getting tasks done accurately and efficiently.
Key Responsibilities- Manage the property onboarding checklist to ensure all key milestones are completed on time.
- Collaborate with Account Executives and Customer Success Managers to resolve listing issues such as missing details or incorrect pricing.
- Meet or exceed internal targets for property activation speed and quality.
- Verify that each listing meets our property quality standards before going live.
- Confirm all activation requirements are complete, including host lease documents, host training link, Salesforce commission tracker, and accurate listing details.
- Support the overall property activation process to ensure a smooth and timely go-live.
- Strong English communication skills, both written and verbal, with the ability to explain details clearly and confidently.
- A strong sense of ownership - someone committed to showing up, getting things done quickly, and taking full accountability for their work.
- Eager to continuously learn, adapt quickly to new tools and technologies, and build knowledge of the U.S. real estate business.
- Detail-oriented approach with the ability to follow a structured onboarding process while also spotting opportunities for improvement.
- High energy and resilience to thrive in a fast-paced, fully remote startup environment where priorities can shift quickly.
- Excellent organizational and time management skills to juggle multiple activations and competing priorities without losing track.
- Critical thinking skills and a problem-solving mindset to navigate complex or unexpected situations with confidence.
- Comfortable and confident when interacting with our Account Executives and Host Success Managers, establishing trust through professionalism and empathy.
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