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General Manager

2 weeks ago

Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time
About Us

WNS Philippines, established in 2008, has been delivering full-spectrum BPM services across 11 sites located in 4 key cities. We offer a wide range of services, including customer interaction, finance and accounting, research and analytics, technology solutions, and industry-specific businesses.

Our CIRCLE of values guides our organization: Client First, Integrity, Respect, Collaboration, Learning, Excellence. We promise employees role clarity, coaching, mentoring, professional development, and structured career paths.

Job Role

We are looking for a General Manager – Process Training who can lead the training team and implement strategies for business performance improvement.

This includes developing and leading a high-performing team, driving training efficiency, and establishing ROI for learning investments.

  • Lead the training team(s) to enable businesses with cutting-edge knowledge management practices.
  • Implement strategies for content management and instructional design.
  • Establish and drive ROI for learning investment in people and value delivered to business.