Customer Experience and Operations Head

Job SummaryThe Polytechnic University of the Philippines is seeking a qualified and experienced professional to fill the role of Branch Customer Service Head. The successful candidate will be responsible for managing the full branch operations, including planning, organizing, and implementing back office duties and responsibilities.Responsibilities:Implement...

About UsFresh Prints is a fast-paced, collaborative environment with a talented and driven team. We're committed to providing world-class support to our users, and we need a strong leader to help us achieve this goal.The Head of Customer Service will oversee the entire Customer Service function, ensuring a seamless experience for customers. You'll be...

This is an exciting opportunity for a seasoned insurance operations professional to join our dynamic team as the head of insurance brokerage operations. The successful candidate will be responsible for overseeing the day-to-day operations of our brokerage, ensuring that we deliver exceptional customer service while maintaining operational excellence.Main...

In this critical role, you will be responsible for ensuring that all processing staff at AIA Hong Kong and Macau receive the necessary training and support to excel in their jobs. The Customer Experience Training Lead will work closely with Business Unit Managers and Leaders in Operations to identify training needs and develop effective solutions.About the...

We are seeking a visionary leader to spearhead our customer support team at Sprout Solutions.Job DescriptionThe Head of Support Excellence will be responsible for developing and implementing strategic support initiatives that align with our company goals and customer needs.Key Responsibilities:Leadership and Management:Foster a positive and collaborative...

Number of available position(s): 10Description:Duties and Responsibilities:The Branch Customer Service Head is responsible for managing the full branch operations management which includes planning, organizing and implementation of back office duties and responsibilities. Implements initiatives to achieve annual goals.Qualifications:1. Graduate of Management...

Job descriptionThe Front of House (FOH) Training Head is responsible for leading the development, implementation, and management of training programs that ensure exceptional service standards, operational efficiency, and employee engagement within the FOH teams. The individual in this role will be a key player in driving the company's customer service...

About the RoleWe are seeking an experienced and results-driven professional to join our team as a Branch Customer Service Head. In this role, you will be responsible for managing the full branch operations, including planning, organizing, and implementing back office duties and responsibilities.Key Requirements:Results-oriented and...

Job OverviewThe Polytechnic University of the Philippines is seeking a highly skilled and experienced professional to fill the role of Branch Customer Service Head. This individual will be responsible for managing the full branch operations, including planning, organizing, and implementing back office duties and responsibilities.Key Responsibilities:Develop...

Reports To: General Manager (GM)Job Summary:We are seeking an experienced and strategic Insurance Brokerage Operations Head to oversee and streamline the day-to-day operations of our brokerage. This role will ensure operational excellence, compliance with industry standards, and delivery of superior customer service. The ideal candidate will have strong...

On-site - Makati 3-5 Yrs Exp Bachelor Full-timeJob DescriptionChina Banking Corporation is looking for Branch Operations Heads for our Retail Banking Business Segment.As Branch Operations Head (BOH), you will be responsible for overseeing the day-to-day operations of the branch and ensuring that branch operations adhere to bank policies and procedures....

Take charge of a growing portfolio of elevated dining conceptsKey role in shaping the future of the brandAbout Our ClientA hospitality group specializing in premium dining concepts, blending culinary innovation, exceptional service, and sophisticated experiences. Committed to elevating the F&B industry with unique and high-quality brands. They are currently...

We are seeking an Operational Excellence Head to lead our sales and operations teams at The VITO Group. Key responsibilities include developing sales strategies, meeting or exceeding targeted sales quotas, and providing exceptional customer service.Requirements:Bachelor's degree in Marketing, communications, business management or related fieldProven sales...

HEAD OF PRODUCTThe Head of Product role focuses on managing the product throughout the product lifecycle,gathering and prioritizing product and customer requirements. It also includes working with sales,marketing and support to ensure revenue and customer satisfaction goals are met. it also includesensuring that the product and marketing efforts support the...

About the company:Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering...

Nityo Infotech seeks a talented Technical Operations Team Head to oversee the planning, implementation, and maintenance of our IT operations. As a Technical Operations Team Head, you will be responsible for leading a team of engineers in delivering high-quality IT services to our customers.Responsibilities:Oversee the design, deployment, and management of...

It is the spirit of Bayanihan that drives us to continue our legacy of excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work – TOGETHER. It is in this way in which our company was built; we progressed as the country's leading Pharmaceutical company, not by sheer luck, but by pure...

Branch Operations Head - Metro Manila East (For Pooling)China Bank PHNegotiableOn-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionWe are building our talent pipeline for Branch Operations Head (BOH) positions in the Metro Manila East Region. This is a talent pooling initiative for future opportunities in the area.Locations: Marikina,...

Job Description:As Branch Operations Head (BOH), you will be responsible for overseeing the day-to-day operations of the branch and ensuring that branch operations adhere to bank policies and procedures. Administratively, the BOH is under the supervision of the Branch Manager and is accountable for the operational efficiency of the following:Accounting...

RequirementsTo succeed in this role, you will need to have:Relevant Experience:Minimum 10 years of experience in customer service management, preferably in a technical or telecommunications industry.Skills and Qualifications:Strong leadership skills to guide and motivate cross-functional teams.Ability to foster development opportunities and leadership growth...