Program Management Expert

2 days ago

Batangas, Calabarzon, Philippines beBeeOperations Full time $7,200 - $7,300
Key Operations Manager Role

Job Overview: We are seeking a proactive, organized, and tech-savvy Operations Manager to take full ownership of the day-to-day operations of our program.

About The Position: This is not a support role; it's a central operations position. You will be responsible for running the entire program backend: from setup and automations to live call logistics, participant support, and asset updates. You'll also coordinate directly with health coaches and guest experts, manage calls, edit video recordings, and handle updates to program resources.

Key Responsibilities:

  • Program Operations Management: Set up each cohort in Kajabi (modules, emails, automations, tagging, access dates)
  • Content and Communications: Handle participant enrollment, tagging, survey tracking, and progress reporting
  • Live Call Support & Coordination: Coordinate weekly group calls with health coaches, including planning the format and flow
  • Video & Resource Management: Edit and update videos (e.g., trimming errors, adding headers or transitions)
  • Participant Support & Community: Answer messages with professionalism and empathy
  • Admin, QA, and Improvement: Regularly test and maintain program links, automations, and lesson sequencing

Required Skills and Qualifications: Required Skills

  • 3+ years of experience managing operations for online programs, courses, or memberships
  • Strong experience with Kajabi (or similar LMS)
  • Confident using Descript, Canva, Zoom, Google Workspace, Typeform, Stripe, and excellent English skills

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