Program Coordinator

We are seeking a highly skilled Virtual Program Coordinator to join our team. The ideal candidate will be responsible for coordinating and managing virtual programs, planning and data analysis of program efficacy, streamlining communication with stakeholders, and providing outstanding academic services to students and their families.

About the Role:

• This is an exciting opportunity to work in a dynamic and innovative environment where you will have the chance to make a real difference in the lives of students and their families.
• You will be responsible for launching new projects, coordinating and managing tutors, planning and data analysis of program efficacy, streamlining communication with stakeholders, and providing outstanding academic services to students and their families.
• You will also support Tutor Me Education Regional Operations by actively engaging with students, teachers, and parents to ensure a seamless experience.
• Your primary goal will be to deliver high-quality educational programs that meet the needs of students and their families.
• You will be expected to maintain a high level of professionalism, integrity, and confidentiality at all times.

Key Responsibilities:

• Launch new projects that include coordination and management of tutors, planning and data analysis of program efficacy, streamlining communication with stakeholders, etc.
• Actively support Tutor Me Education Regional Operations.
• Provide outstanding academic services to students and their families.
• Operate seamlessly in a virtual operating environment.
• Maintain operating standards including people, financial, and academic standards.
• Ensure delivery of programs and initiatives for students and school district partners.
• Meet operational excellence standards.
• Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/managing schedules with students and teachers.
• Manage class schedules to effectively staff sessions and meet company efficiency and usage targets.
• Manage virtual tutoring sessions.
• Monitor all students' academic progress.
• Help ensure flawless execution of programs and initiatives.
• Manage your own time in compliance with company and regulatory requirements.
• Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
• Other responsibilities as required by the business.

Required Skills and Qualifications:

• Ability to create SOPs with excellence.
• Time management, planning, and prioritization.
• Ability to organize and manage multiple responsibilities successfully.
• Exhibits professional and approachable demeanor.
• Ability to prioritize and focus on key objectives, which may change from month to month.
• Effective communications both in virtual environments.
• Proficient in using all communication media including in person, phone, and video.
• Ability to build engagement and trust in virtual relationships, whether with customers or with team members.
• Works well with others.
• Learning agility – able to adapt to changes in work environment by changing behaviors as required.
• Able to acquire new skills as required.
• Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools).
• Ability to manage remote teachers.
• Ability to work independently.
• High tolerance for ambiguity.
• Bachelor's Degree required.
• 2-3 years progressive career growth.
• Experience working in a virtual operations and team environment.
• Bilingual in English and Spanish beneficial.
• Proficient in Microsoft Office and Google applications.

Benefits:

• Starting Salary of 30-50K PHP with significant growth opportunities.
• Professional development and training opportunities.
• Opportunities for advancement and career growth.
• A supportive and collaborative work environment.
• A comprehensive benefits package including health insurance, retirement plan, and paid time off.