E-commerce Customer Experience Specialist

6 days ago

Cavite City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱18,000 - ₱30,000
Customer Success Representative

We're on a mission to redefine the e-commerce experience by delivering exceptional customer service and support.

This role is perfect for someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions.

  • Respond to customer inquiries with clarity, warmth, and professionalism.
  • Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions.
  • Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy.
Requirements
  • At least 1 year of experience in e-commerce, customer service, or sales support.
  • Excellent written and verbal communication skills.
  • Calm under pressure and comfortable with multitasking in a fast-paced environment.
Benefits

Paid time off to relax and recharge, recognition bonuses, and a supportive team culture make this an exciting opportunity for professionals who thrive in a remote setting.

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