Training Curriculum Specialist

6 days ago


Cebu City, Central Visayas, Philippines IntouchCX Full time
Job Description: Training Facilitator

This role involves delivering training modules and running classes for our team members. As a Trainer, you will be responsible for developing and delivering training plans and curriculum to classes of up to 25 people. You will also develop and utilize a variety of creative teaching techniques to engage and motivate learners.

The ideal candidate will have experience in customer service training, coaching, and mentoring. They will also have strong analytical and problem-solving skills, as well as the ability to build rapport with clients and interact with team members at various position levels.

Key Skills:

  • Knowledge of adult learning principles and the ability to implement these principles into a training curriculum
  • Experience in customer service training and coaching
  • Strong verbal and written communication skills, including presentation skills
  • Ability to multitask effectively and work in a fast-paced environment

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