Transformation Leader
4 days ago
Sutherland is a leading provider of digital transformation solutions, leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to drive business success.
Job DescriptionWe are seeking a highly skilled Transformation Leader to join our team. As a key member of our leadership team, you will be responsible for driving process excellence and service optimization across our organization.
Responsibilities- Lead and execute Lean Six Sigma initiatives to identify and address business challenges, improving cost, customer experience, and demand management.
- Mentor project managers on Lean Six Sigma and general project management skills, ensuring timely delivery of project results that meet or exceed agreed-upon metrics or goals.
- Act as a key driver for change within the business units aligned to supporting project execution and toll-gating, helping them learn, understand, adjust, and grow with the business Lean Six Sigma transformation.
- Conduct in-depth analyses, including data collection, analysis, and synthesis, to generate key insights for projects or Lean deployment strategies.
- Bachelor's degree in a relevant field.
- Six Sigma and/or Lean Sigma trained and/or certified.
- PMP / Prince 2 trained and/or certified would be an advantage.
- At least 5 years of experience in Lean Six Sigma or related continuous improvement areas.
- Experience in change management, stakeholder management, and influencing people without authority.
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