Clinical Support Specialist

2 days ago


Ayala Alabang, National Capital Region, Philippines beBeeCaseManager Full time $1,700 - $2,200
Remote Case Manager Position

This role is a key contributor to our organization, providing vital support and services to clients across various stages of treatment. As a remote case manager, you will work closely with clinical staff, families, and external service providers to ensure seamless delivery and documentation of wraparound services.

  • Key Responsibilities:
  • Serve as the primary point of contact for assigned outpatient clients and their families, supporting non-clinical needs and enhancing treatment outcomes.
  • Coordinate all in-person and virtual therapy and psychiatric appointments, ensuring proactive communication with providers and clients.
  • Maintain accurate records of appointments and calendar management, tracking no-shows, cancelations, and reschedules.
  • Monitor client participation in scheduled services, following up on attendance and engagement.
  • Facilitate client intakes and discharges, ensuring timely completion of required documentation.
  • Identify barriers and needs across housing, education, transportation, healthcare, legal services, and other social determinants of health, providing linkage to appropriate resources.
  • Maintain ongoing communication and documentation regarding care coordination efforts, referrals, and community partnerships.
  • Participate in interdisciplinary team meetings to review and support treatment plan goals.
Required Skills and Qualifications:
  • 2+ years of experience in behavioral health, social services, or case management.
  • Strong written and verbal communication skills.
  • Proficiency in Google Workspace and/or Microsoft Office.
  • Reliable high-speed internet and ability to work from a secure remote location.
  • Ability to obtain a Level One Fingerprint Clearance Card.
Preferred Qualifications:
  • Associate's or Bachelor's degree in Social Work, Psychology, or related field.
  • Experience working with adolescents and families.
  • Knowledge of Medicaid, state behavioral health systems, and community-based services in Arizona.


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