
Data Insights Analyst
23 hours ago
As a key player in our organization, you will be responsible for uncovering valuable insights from data and driving business growth through data-driven decision making.
Key responsibilities include developing and implementing program and rater performance metrics, designing and analyzing experiments to uncover drivers of performance, and building dashboards and automated monitoring systems to track progress.
You will also collaborate with linguists, raters, and program managers to translate findings into operational and client-facing insights, conduct applied analytics using Python, SQL, and statistical modeling, and manage and explore datasets ranging from structured spreadsheets/CSVs to larger-scale rater outputs.
Additional responsibilities may include partnering with client teams by supporting linguists and PMs in meetings where technical depth and context are required, and driving process improvements and automation.
Required Skills and Qualifications:- Strong proficiency in Python, SQL, and R
- Applied expertise in statistical modeling and experimental design (e.g., sampling, confidence intervals, agreement metrics)
- Experience working with moderate-to-large datasets, with ability to scale analyses as data volume grows
- Familiarity with BI/visualization tools such as Looker Studio, Sisense, Tableau, or PowerBI
- Experience in Google Cloud Platform (GCP) or other cloud data environments preferred
- Excellent ability to communicate insights clearly through reports, dashboards, and presentations to both technical and non-technical stakeholders
- Strong collaboration skills, with experience working in cross-functional teams (linguists, operations, engineering, client teams)
- Competitive salary and benefits package
- Opportunity to work at the intersection of AI, linguistics, and human judgment, driving impact in a rapidly evolving industry
- Remote position
- Exposure to cutting-edge AI projects with a global client
- Growth opportunities as the program scales
- Annual merit increase based on performance
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