Multilingual Customer Service Representative

12 hours ago

Caloocan City, National Capital Region, Philippines beBeeCustomer Full time $12,000 - $24,000
Bilingual Jr Dispatcher for Solar Account

This role involves working as a dispatcher for a solar account team, handling customer calls and appointments.

  • Verifying client information and confirming appointment details is crucial in maintaining seamless service delivery.
  • Making reminder calls to clients prior to their scheduled appointments ensures timely communication and reduces last-minute cancellations.
  • Handling scheduling conflicts or last-minute changes requires effective time management and adaptability.

The ideal candidate will have fluency in both English and Spanish, excellent communication skills, and the ability to work 9-10 hours per day, 6 days a week.

Requirements:
  • Fluency in English and Spanish is essential for successful communication with clients.
  • Excellent communication and interpersonal skills are necessary for building strong relationships with clients and colleagues.
  • Ability to work long hours with minimal breaks is required to meet the demands of the role.

As a bilingual dispatcher, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of the solar account team.

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