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Customer Support Specialist

2 weeks ago

Pasig, National Capital Region, Philippines Work Services Full time

Job Description

We are seeking a skilled and dedicated Customer Support Specialist to join our team at Work Services. As a Healthcare Representative, you will play a critical role in delivering exceptional support to our clients.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone.
  • Resolve customer issues efficiently and effectively.
  • Maintain accurate records of customer interactions.
  • Utilize Concentrix and client-based tools to manage customer relationships.
  • Provide outstanding service while interacting with customers.

Requirements:

  • A minimum of 3 months of experience in the BPO industry.