
Service Representative
20 hours ago
We are seeking a customer-focused professional to join our team as a service representative. Opportunities are available for those who enjoy communicating with people and resolving issues in a timely manner.
The ideal candidate will have excellent verbal, written, and interpersonal skills. They will be responsible for providing knowledgeable answers to customer inquiries, handling transactions, and maintaining accurate records.
Key Responsibilities:
- Communicate with customers via phone and provide solutions to their problems
- Provide product/service information and answer questions about pricing and availability
- Respond to customer inquiries and resolve issues efficiently
- Maintain customer records and handle transactions accurately
Required Qualifications:
- At least 1 year of BPO experience
- Excellent phone etiquette and communication skills
- Ability to multi-task, organize, and prioritize work
Benefits:
- Amenable to work onsite
- Fix weekend off
- Monthly incentive
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