IT Support Specialist

19 hours ago

Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱4,500,000 - ₱8,000,000
Job Summary

We are seeking a highly skilled technical professional to join our Service Desk team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical expertise to internal stakeholders.

This is an exciting opportunity for a detail-oriented and customer-focused individual who is passionate about delivering high-quality support services.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and ticketing system.
  • Work collaboratively with cross-functional teams to resolve complex technical issues.
  • Develop and maintain knowledge articles to enhance the customer experience.
Requirements
  • Bachelor's degree in Computer Science or related field, preferably with 2+ years of IT experience.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • In-depth knowledge of Windows operating systems, Microsoft Office suite, and relevant software applications.
  • Experience with service desk ticketing tools and ITIL frameworks.
Benefits
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that fosters collaboration and innovation.
Why Choose Us?

By joining our team, you will have the opportunity to make a meaningful contribution to our organization's success while developing your skills and expertise.

We value diversity, equity, and inclusion, and strive to create a workplace culture that is welcoming and inclusive for all employees.

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