Technical Support Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱750,000

We are currently seeking a highly motivated and detail-oriented individual to provide technical support for end-users across the organization.

Job Summary

This role involves providing timely and effective technical assistance to users with various hardware, software, and network-related issues. The successful candidate will possess excellent problem-solving skills, strong communication abilities, and a willingness to adapt to dynamic environments.

Key Responsibilities:
  • Provide technical support for PCs, Windows operating systems, and Apple mobile devices.
  • Diagnose and resolve hardware, software, and fundamental network issues remotely.
  • Document and manage support requests through an IT Service Management platform.
  • Maintain clear and effective communication with users to facilitate prompt and efficient resolutions.
  • Escalate complex incidents to senior technicians as required.
  • Adhere to organizational policies concerning security and confidentiality.
  • Troubleshoot audio and video issues encountered during video conferencing sessions.
  • Administer new user onboarding processes by adding accounts to relevant systems.
  • Manage user deactivation procedures by removing accounts from these platforms as necessary.
  • Provide ongoing support for Microsoft 365 and on-premises Active Directory environments.
  • Create and manage distribution groups within Office 365.
Required Skills and Qualifications:
  • Demonstrates exceptional organizational, time-management, and follow-up abilities.
  • Maintains confidentiality and addresses sensitive requests with utmost professionalism.
  • Exhibits outstanding proficiency in both written and verbal communication.
  • Possesses strong interpersonal skills, supporting employees at all organizational levels.
  • Operates independently and excels in dynamic, remote work environments.
  • Has prior experience providing support for PC hardware, Windows 10/11, and Apple iOS devices.
  • Understands basic networking concepts and is adept at troubleshooting issues.
  • Familiar with Azure Virtual Desktop Infrastructure (VDI) environment.
  • Capable of creating and managing distribution groups within Office 365.
  • Familiar with on-premises Active Directory, particularly user and group management.

  • Technical Support Specialist

    24 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱250,000 - ₱500,000

    Technical Support Specialist PositionWe are seeking a highly organized and dedicated professional to provide technical support services to our global client base.

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeetechnical Full time ₱17,500 - ₱29,500

    Job SummaryThe Technical Support Specialist role is designed to deliver exceptional technical support and customer service while achieving high customer satisfaction scores. The successful candidate will work on various initiatives, projects, and other duties assigned by the company.

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeTechnical Full time $7,200 - $7,800

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role will be responsible for providing exceptional technical support to clients via calls, chats, and emails.Key Responsibilities:Provide timely and effective technical support to clients.Resolve complex technical issues with minimal...

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeSpecialist Full time ₱4,672,000 - ₱6,216,000

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide technical assistance and support to employees across the organization.Key Responsibilities:Act as the primary point of contact for employees seeking technical assistance via ticketing system, email, or chat.Provide...

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeTechnical Full time ₱18,000 - ₱24,600

    This is a highly sought-after role for individuals who possess excellent communication, analytical, and problem-solving skills.Job DescriptionWe are looking for a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing outstanding customer service and support to our customers. This is a...

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeSupport Full time ₱30,000 - ₱50,000

    Technical Support SpecialistOur team is looking for a skilled and dedicated Technical Support Specialist to join our dynamic group. This is a fantastic opportunity to work with a talented team of professionals who are passionate about delivering exceptional service.The ideal candidate will have excellent communication and problem-solving skills, as well as...

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerSupport Full time $60,000 - $80,000

    Technical Support Specialist Role OverviewThis position involves delivering end-user technical assistance via various channels. The ideal candidate will have expertise with Microsoft 365, Windows 10, Active Directory, and ServiceNow ticketing systems.Key ResponsibilitiesResolve hardware and software issues for clientsProvide technical support for laptops,...

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeSupport Full time ₱50,000 - ₱100,000

    Technical Support Role OverviewWe are seeking a skilled and customer-focused Technical Support Specialist to provide expert technical assistance and troubleshooting support for clients.This is an exciting opportunity to join our team and make a real impact in the lives of our customers.About the PositionRespond to technical inquiries via phone, chat, or...

  • Technical Support Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

    Job OverviewThis role is for skilled and customer-focused technical specialists who can provide comprehensive technical assistance and troubleshooting support across various industries. The ideal candidate will possess strong proficiency in English, both written and spoken, as well as prior experience working in call centers.Key ResponsibilitiesRespond to...

  • Technical Support Specialist

    24 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerFocused Full time $69,135 - $108,783

    Job TitleTechnical Support Specialist: A Key Role in Enhancing Customer Experience.This position involves providing expert technical support to clients through various communication channels. You will ensure professionalism, understand our services, and maintain high client satisfaction in a fast-paced environment.Responsibilities:Deliver hands-on technical...