Senior Quality Assurance Specialist

4 days ago

Taguig, National Capital Region, Philippines beBeeQuality Full time ₱14,400 - ₱16,800

We are seeking a seasoned Quality Assurance Specialist to lead our quality and integrity efforts. This is a vital role that requires a strategic thinker who can safeguard the accuracy and consistency of our deliverables.

Responsibilities
  • Conduct thorough audits on financial statements, management accounts, and bookkeeping outputs to ensure compliance with internal standards and regulatory requirements.
  • Develop comprehensive audit plans, identifying testing parameters and evaluating service stages.
  • Evaluate the appearance, accuracy, and format of completed work to ensure it meets quality standards.
  • Collaborate with stakeholders to understand process pain points and improve quality control processes.
  • Document issues and recommendations for improvement, ensuring timely issue identification and communication.
Key Objectives
  • Ensure high-quality deliverables with minimal errors, adhering to turnaround times and contributing to process improvements.
  • Develop and implement robust Standard Operating Procedures (SOPs) for key processes.
  • Lead data quality and remediation projects, resolving identified issues and maintaining zero instances of improper 'csat_no' tag usage.
Required Skills and Qualifications
  • Strong knowledge of quality assurance principles and auditing methodologies.
  • Excellent analytical and problem-solving skills, with the ability to identify and document discrepancies.
  • Effective communication and collaboration skills, with the ability to work closely with stakeholders.
  • Ability to develop and implement SOPs, training employees on quality standards and procedures.
Benefits
  • Opportunity to work in a dynamic environment, leading quality and integrity efforts.
  • Chance to develop and implement quality control processes, improving overall efficiency.
  • Professional growth and development opportunities, aligning with company goals.

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