Customer Care Specialist
4 days ago
We are seeking a highly skilled Customer Care Advocate I to join our team at Regal Rexnord. As a key member of our customer service department, you will be responsible for providing exceptional support to our business unit POCs and other internal customers.
Your primary responsibilities will include:
- Complex Transactions: Perform transactions regarding claims and returns requests and process corresponding credits and/or denials.
- Claim Resolution: Work closely with other departments to resolve disputed claims or debits, monitor system for outstanding deductions and process resolution.
You will also be responsible for reviewing debit information, making direct calls to customers to obtain missing information, monitoring outstanding deductions and reconciling balances, notifying distribution centers of shipping discrepancies, authorizing credit up to an appropriate credit value, reviewing accuracy of credit files and maintaining credit files, distributing credit copies and supporting documents, writing denial letters to customers for debits/claims that are denied, and providing excellent customer service.
In addition, you will work with sales force and collections to keep outstanding balances minimal, process promotional event credits, escalate issues and concerns to management, verify reviewable items with planners and counterparts, and adhere to all Export, Import and Supply Chain Security Policy requirements relevant to the position.
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Global Customer Care Specialist
6 days ago
Manila, National Capital Region, Philippines Trip Group Full timeOur TeamWe are a dynamic team of professionals who are passionate about delivering exceptional customer service. Our team members are highly skilled and dedicated to providing the best possible experience for our customers.Job SummaryWe are seeking a Global Customer Care Specialist to join our team. The successful candidate will be responsible for assisting...
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Customer Care Specialist
6 days ago
Manila, National Capital Region, Philippines Alta Resources (Philippines) Corporation Full timeJob Summary:We are looking for a skilled Customer Care Specialist to join our team at Alta Resources (Philippines) Corporation. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels. Your primary responsibilities will include analyzing customer issues,...
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Customer Care Specialist
3 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timePRIMARY ROLEGenerally, responsible for providing telephone based first point of contact with potential clientsResponsible for scheduling, making and remaking timely outbound calls, SMSs and emails to members of the public who provide their detailsResponsible for initiating telephone-based discussions with members of the public to qualify their need and if...
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customer care specialist
3 days ago
Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full timeGraduate of any 4 years course (medical / Business Communication is preferred)With good customer service background, able to handle difficult patients.With good oral and written communicationProficient in MS tools and OutlookHow do your skills match this job?Your application will include the following questions:What's your expected monthly basic salary?Which...
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Customer Care Specialist
3 days ago
Manila, National Capital Region, Philippines HelloConnect, Inc. Full timeAbout UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...
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Skin Care Specialist
3 days ago
Manila, National Capital Region, Philippines THE SB CLINIC CORP Full timeAbout the roleJoin our dynamic team as a Skin Care Specialist at THE SB CLINIC CORP' located in Quezon City Metro Manila. In this full-time role, you will be responsible for providing exceptional skin care services and treatments to our valued clients, helping them achieve their desired aesthetic goals.What you'll be doingConducting comprehensive skin...
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Customer Care Training Specialist
1 day ago
Manila, National Capital Region, Philippines RingCentral Full timeSay hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in...
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Patient Care Specialist
3 days ago
Manila, National Capital Region, Philippines OzonMed Wellness Clinic Inc. Full timeAbout the roleAs a Patient Care Specialist at OzonMed Wellness Clinic Inc.', you will be responsible for providing excellent customer service and patient care in our healthcare facility located in Makati City. This full-time role is an integral part of our team, ensuring our patients receive the highest quality of care and support during their visits.What...
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Client Care Specialist
4 days ago
Manila, National Capital Region, Philippines Pearson - UK Full timeJob Summary:We are seeking a highly skilled and experienced individual to fill the position of Client Care Specialist. As a member of our Client Care Team, you will play a critical role in ensuring the success of our organization by providing exceptional customer service and support to our clients.About the Role:This is a fantastic opportunity to work in a...
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Business Development Specialists
6 days ago
Manila, National Capital Region, Philippines CUBE CARE COMPANY Full timeCUBE CARE COMPANY is seeking experienced Business Development Specialists to join our team. As a Business Development Specialist, you will be responsible for generating quality sales leads and developing business opportunities for our company.About UsCUBE CARE COMPANY is a US-based custom manufacturing company that values teamwork, integrity, and excellent...
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Territory Growth Specialist
3 days ago
Manila, National Capital Region, Philippines CONSUMER CARE PRODUCTS, INC. Full timeJob DescriptionAbout the PositionThe Territory Growth Specialist is responsible for driving revenue growth and maximizing profits within the South West Manila territory. This role requires a strong understanding of Consumer Care Products, Inc.'s Pet Care Division and the ability to effectively communicate with clients and stakeholders.Main...
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District Sales Specialist
3 days ago
Manila, National Capital Region, Philippines CONSUMER CARE PRODUCTS, INC. Full timeJob descriptionThe District Sales Specialist is responsible for understanding and developing South West Manila territory to maximize and grow revenue and profits by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services for Consumer Care Products, Inc. - Pet Care Division within the...
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Account Sales Specialist
2 days ago
Manila, National Capital Region, Philippines CONSUMER CARE PRODUCTS, INC. Full timeJob descriptionThe Sales Specialist is responsible for understanding and developing South West Manila territory to maximize and grow revenue and profits by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services for Consumer Care Products, Inc. - Pet Care Division within the territory....
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Renal Care Specialist
3 days ago
Manila, National Capital Region, Philippines Cardinal Santos Medical Center Full timeJob Summary:As a Renal Care Specialist at Cardinal Santos Medical Center, you will provide direct nursing care and assistance to hemodialysis patients. This role involves working closely with medical doctors to assess, develop, and implement effective plans of care for patients in our assigned area.Key Responsibilities:Completion of a Bachelor's degree in...
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Patient Care Specialist
3 days ago
Manila, National Capital Region, Philippines LeapFroggr Full timeAbout the RoleWe are looking for a dedicated and detail-oriented Patient Care Specialist to provide exceptional patient care and support. As a Registered Nurse, you will work closely with healthcare teams to identify and address patient needs, develop and implement care plans, and evaluate patient outcomes.Key Skills and QualificationsAnalytical and...
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Patient Care Coordinator
3 days ago
Manila, National Capital Region, Philippines OzonMed Wellness Clinic Inc. Full timeAbout the RoleOzonMed Wellness Clinic Inc. is seeking a highly skilled and compassionate Patient Care Specialist to join our team. As a Patient Care Specialist, you will be responsible for providing exceptional patient care and customer service in our healthcare facility.Responsibilities:Greeting and welcoming patients, ensuring a positive and comfortable...
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Customer Care Officer
6 days ago
Manila, National Capital Region, Philippines Cartrack Full timeCartrackNegotiableOn-site - Manila 1-3 Yrs Exp Diploma Full-timeJob DescriptionWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...
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Key Accounts Specialist- South GMA
7 days ago
Manila, National Capital Region, Philippines GB Vision Care Inc. Full timeAbout the role:As a Key Accounts Specialist, you will be primarily responsible for managing directly the accounts under your territory in the following areas:South Greater Manila Area (Makati, Pateros, Taguig, Muntinlupa, Las Pinas, Paranaque). This full-time role is crucial in ensuring the success and growth of our business through strong client...
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Key Accounts Specialist- North East
3 days ago
Manila, National Capital Region, Philippines GB Vision Care Inc. Full timeAbout the role:As a Key Accounts Specialist, you will be primarily responsible for managing the accounts under your territory in the following areas:East GMA areas (Quezon City, San Juan City, Mandaluyong City, Pasig City, and Marikina City) and North Luzon areas (Region 1 to Region 3 and CAR). This full-time role is crucial in ensuring the success and...
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Customer Service Training Specialist
1 day ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout RingCentralWe are a global provider of cloud unified communications and collaboration solutions. Our mission is to empower people to connect, communicate, and collaborate from anywhere, on any device.As a Customer Care Training Specialist at RingCentral, you will partner with customer care leadership to identify enablement needs around customer care,...