Online Presence Specialist

2 days ago


Davao City, Davao, Philippines beBeeCommunity Full time ₱70,000 - ₱80,000

GrowthAssistant seeks a Reputation and Community Management Professional to enhance clients' online presence.

Key Responsibilities
  1. Monitor major review platforms daily for new activity.
  2. Draft and post professional responses to customer reviews.
  3. Support outreach campaigns to encourage satisfied clients to leave positive reviews.
  4. Track review performance metrics and generate regular reports.
Requirements
  • Background in community management or customer success roles.
  • Experience in customer service, reputation management, or community building.
  • Strong written communication with empathy and professionalism.
Preferred Skills
  • Experience with AI tools for review responses and sentiment analysis.
  • Automation experience with connectors like Zapier or Make.
Benefits
  • Improved client trust and brand reputation.
  • Increased positive client feedback.


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