ERP Business Analyst

7 days ago


Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time
Job Description

We are seeking a highly skilled ERP Business Analyst to join our team at Smart Communications, Inc. As an ERP Business Analyst, you will be responsible for designing and implementing business solutions using SAP systems.

Your primary focus will be on creating conceptual and logical business solution designs for BAU and replicating business requirements based on adoption of best practices and standards. You will also support the development, testing, and documentation of business requirements.

In addition, you will conduct process reviews and evaluate the existence, continuity, adequacy, and effectiveness of controls. You will develop and maximize the potential of team members, as well as address skills gaps. Furthermore, you will motivate staff to continuously work as a team and achieve the team's/division's goals.

You will follow and improve delivery and operation support methodology, ensuring compliance to PLDT Group standards. Additionally, you will apply your knowledge to other IT Delivery Services such as Application Management, Change Management, Incident and Problem Management, and ensure that SAP systems remain robust, stable, and secure.



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