
Ecommerce Operations Manager
15 hours ago
Job Title: Ecommerce Operations Manager
About This RoleThe primary goal of this position is to oversee ecommerce operations and marketing strategies, with a strong focus on the US market.
Main Responsibilities- Ecommerce Website Management:
- Oversight of daily Shopify operations to ensure seamless user experiences
- Design and optimize product pages, landing pages, and funnels for mobile responsiveness and conversion
- Maintenance of consistent and premium brand representation across all website and product pages
- Enhancement of website SEO through on-page and off-page optimization techniques
- Marketing Strategy & Execution:
- Leadership and execution of META ads strategy, launching new ad variations weekly
- Development and testing of various offers on META ads (e.g., bundles, price points, and value propositions)
- Creation of engaging ad concepts, angles, and copy tailored to target audiences
- Monitoring of ad performance, management of budgets, and optimization based on data-driven insights
- Collaboration with the email marketing team for cohesive multi-channel campaigns
- Partnership with the Social Media Manager to ensure unified messaging across platforms
- Customer Engagement & Growth:
- Development of customer segmentation strategies to personalize marketing efforts
- Use of customer feedback and analytics to refine website content and ad campaigns
- Planning and execution of engaging challenge programs to foster global participation and community engagement
- Support of the release of new product launches
- Conversion Rate Optimization (CRO):
- Continuous analysis of customer behavior and identification of opportunities to improve website CRO
- A/B testing of landing pages, ads, and product pages to maximize performance
- Creative and Project Management:
- Management of the creation of marketing assets, including photos, videos, and supporting materials
- Leverage of graphic design skills to assist with ad creatives, banners, and other visual assets
- Taking ownership of execution while collaborating with leadership for direction and feedback
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