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Digital Customer Experience Manager
1 week ago
Role Summary
">eFLEXervices Philippines, Inc. is seeking an experienced professional to join our team as a Customer Success Specialist. In this role, you will be responsible for providing ongoing support to our client and its customers.
">About the Team
">We're a community of playmakers, committed to fostering growth, learning, and personal connections.
">Key Responsibilities
">- Update and expand knowledge base articles for both Shopify apps.
- Ensure documentation is clear, helpful, and up-to-date.
- Ideally, bring experience with Shopify and app integrations to improve content quality.
Requirements
">- Experience using Shopify as a merchant or app user.
- Strong writing skills (for both knowledge base and email outreach).
- Organized, detail-oriented, and proactive.
What We Offer
">- Living Our Values: We don't just talk the talk; we walk the walk.
- Competitive Compensation: Your hard work deserves recognition.
- Flexible Work Options: Work your way.
- Wellness Matters: Recharge and refresh.
- Pathways to Success: Your journey with us is brimming with growth opportunities.
About eFlex
">We're a BPO company with a legacy spanning 23 years, dedicated to providing exceptional quality and building unshakable trust with our clients and customers.
