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Multilingual Support Associate

1 week ago

Manila, National Capital Region, Philippines Trip Group Full time

Job Description

The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.

Key Skills and Qualifications:

  • Good verbal and written English and Spanish communication skills.
  • At least 1 year experience in customer care; travel industry experience preferred.
  • Passion for helping and supporting others and gaining a sense of fulfillment from saving someone's day.
  • Able to work in shifts morning, day, afternoon, and night, as well as during weekends and public holidays.
  • Good computer skills and knowledge of MS Office tools.