Full-Time Customer Support Specialist

7 days ago

Rizal, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱600,000
Remote Job Opportunity

This is a remote position that offers the flexibility to work from home and maintain a healthy work-life balance.

We are committed to living and loving life. Our team started out small, but we have grown significantly over the years, with many team members working from the comfort of their own homes.

  • Job Responsibilities:
  • Provide customer support and manage client communications in a professional and timely manner.
  • Handle calls and email inquiries efficiently and effectively.
  • Perform administrative tasks such as accounts receivable, accounts payable, work order processing, notices, compliances, lease renewals, document preparation, email management, and other similar duties.
  • Manage marketing and social media efforts to promote our business and engage with clients.
  • Comply with client-specific Standard Operating Procedures in performing daily tasks and ensure seamless execution.
  • Stay updated with changes in Standard Operating Procedures and guidelines to provide the best possible service.
  • Represent our company values effectively both within and outside the organization.
  • Provide data and information to the leadership team as required for informed decision-making.
  • Perform additional services as needed, which may be related or unrelated to primary obligations.
Requirements
  • Fundamental English language skills in spoken and written form.
  • Willingness to undergo background checks to ensure a safe and trustworthy work environment.
  • A clear and neutral American accent to communicate effectively with clients.
  • A quiet home office setting with minimal distractions.
  • Availability to work on non-traditional hours, including night shifts, if necessary.
  • A fast and reliable internet connection with a minimum speed of 10MBPS and backup options available.
  • Dependable electricity supply with power backup systems in place.
  • Up-to-date computer equipment with an Intel Core i3 processor, at least 8GB RAM, and a solid-state drive (SSD).
Benefits
  • Paid training to ensure successful job performance from day one.

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